Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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TRINITY THIEN

Miami,FL

Summary

Motivated and results-driven professional with a Bachelor of Science in Pre-Law Studies and a background in retail and legal internships. A driven candidate seeking a paralegal position and is successful at thriving in high-stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.

Overview

6
6
years of professional experience

Work History

Sales Associate

Bill Hallman Boutique
09.2018 - 03.2020
  • Gained valuable retail experience, demonstrating strong product knowledge and addressing customer needs
  • Actively engaged with customers and improved store's social media presence.

Legal Intern

STERN Law
05.2021 - 07.2021
  • Collaborated with attorneys and clients, assisting in compiling evidence from discovery
  • Developed critical thinking and analytical skills while managing evidence within Excel spreadsheets
  • Engaged in administrative tasks, participated in client calls, and virtually shadowed supervising attorneys in court.

Sales Associate

Alo Yoga
03.2023 - 11.2023
  • Leveraged prior retail experience to provide exceptional customer service and product knowledge
  • Actively contributed to team sales goals and ensured seamless customer experience.

Key Holder Leader

Birkenstock
11.2023 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Trained newly hired sales team in upselling techniques.
  • Boosted customer satisfaction through exceptional service, attentive listening, and efficient problem resolution.

Education

Bachelor of Science (Pre-Law Studies) - Criminal Justice

Georgia State University
Atlanta, GA
07.2021

Skills

  • Strong Communication and Organizational Skills
  • Effective Time Management
  • Exceptional Client Relations
  • Teamwork and Leadership
  • Proficient in Microsoft Word, Microsoft Office, and Excel
  • Logical Reasoning and Analysis
  • Customer service focus
  • Critical Thinking
  • Creativity and Originality
  • Relationship Building

Accomplishments

  • Dean's List - Summer 2020
  • Dean's List - Fall 2020

Timeline

Key Holder Leader

Birkenstock
11.2023 - Current

Sales Associate

Alo Yoga
03.2023 - 11.2023

Legal Intern

STERN Law
05.2021 - 07.2021

Sales Associate

Bill Hallman Boutique
09.2018 - 03.2020

Bachelor of Science (Pre-Law Studies) - Criminal Justice

Georgia State University

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