Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Trayham

Baltimore,MD

Summary

Highly motivated and punctual professional with strong skills and dedication. Ideal candidate for this position due to focus on time management and attention to detail, consistently delivering high-quality work. Possesses leadership qualities and ability to collaborate effectively within a team. Enjoys embracing challenges that push abilities and mindset, thriving in environments where new people can be met and exceptional hospitality can be provided.

Overview

2025
2025
years of professional experience

Work History

Security Officier

Securitas Security Services USA
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Examined doors, windows and gates to verify security.
  • Reported suspicious activities and persons to law enforcement.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Crew Member

Mcdonalds, PDI FOODS
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Custodian

Merry Maids
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
  • Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.

Host

Crafty Crab
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Delivered pick-up and curbside orders to guests.
  • Seated patrons based on guest preferences and seating availability.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Packer

Amazon
01.2024 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Assembled boxes, cartons and containers to package items.
  • Placed items into bags, boxes or other containers.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Loaded items onto conveyor belts and pallets.

Sales Associate

Against All Odds
09.2016 - 12.2016
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Highschool Diploma -

Baltimore City College Highschool
Baltimore
06.2020

Skills

  • Incident reporting
  • General security
  • Surveillance
  • Superior customer service
  • Security screenings
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Quality control
  • Safety protocols
  • Shipping and receiving
  • Weighing and measuring
  • Barcode scanners
  • Quality assurance
  • Cash handling
  • Taking orders
  • Self-discipline
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Heavy lifting
  • Store opening and closing

Timeline

Packer

Amazon
01.2024 - Current

Sales Associate

Against All Odds
09.2016 - 12.2016

Security Officier

Securitas Security Services USA

Crew Member

Mcdonalds, PDI FOODS

Custodian

Merry Maids

Host

Crafty Crab

Highschool Diploma -

Baltimore City College Highschool
Trinity Trayham