Trinity Tripp
Boca Raton,FL
Summary
Dynamic server and bartender with a strong work ethic and exceptional customer service skills honed at Walt's American Grille & Bar. Recognized for cultivating warm guest relationships and maintaining cleanliness standards, ensuring an enjoyable dining experience. Proficient in cash handling and adept at swiftly resolving customer concerns to enhance satisfaction.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Walt's American Grille & Bar
10.2023 - 03.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
Wings Plus
02.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
High School Diploma -
Academic High School
Boca Raton, Fl.03-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
Timeline
Server/Bartender
Walt's American Grille & Bar
10.2023 - 03.2025
Server
Wings Plus
02.2023 - 02.2025
High School Diploma -
Academic High School
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