Trinity Wageman
Laramie
Summary
Dynamic and results-oriented professional with a diverse background in retail management, legislative analysis, animal care, and administrative support. Expertise in enhancing customer relations and streamlining operations, complemented by exceptional organizational and verbal communication skills. Proven track record of improving procedures and driving team success through effective leadership and strategic time management. Committed to delivering high-quality results and fostering a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Host/Waitress
Laramie Railyard
Laramie, WY
08.2025 - Current
- Greeted and seated guests, ensuring positive first impressions.
- Managed reservation system, optimizing seating efficiency during peak hours.
- Trained new hosts on customer service standards and operational procedures.
Assistant Store Manager
Maurices
Cody, Wyoming
08.2024 - 08.2025
- Responded promptly to customer inquiries or complaints regarding products or services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Internship Student
State of Wyoming-Workforce Services
Cheyenne , Wyoming
01.2025 - 03.2025
- Prepared summaries of testimony presented at public hearings and other forums during the 2025 General Session.
- Tracked the progress of various bills through the legislative process.
Animal Care Attendant
Park County Animal Shelter
Cody, Wyoming
03.2024 - 06.2024
- Procured, administered, and dispensed medications and vaccinations
- Educated visitors about proper animal care, handling techniques, and safety precautions when interacting with animals
- Assisted in the intake process for new animals, including assessing temperament and completing required paperwork
Receptionist
All County Plumbing and HVAC LLC
Cody, Wyoming
06.2019 - 08.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Followed scheduling guidelines to maximize efficiency when booking meetings and on-site jobs
- Delivered accurate phone messages to personnel with legibly written callback numbers and names
- Assisted in resolving customer complaints and disputes
Education
Bachelor of Arts - Political Science
University of Wyoming
Laramie, Wyoming05-2027
Associate in Arts (A.A.) - Political Science Candidate
Northwest College
Powell, Wyoming05.2025
High School Diploma -
Cody High School
Cody, Wyoming05.2023
Skills
- Verbal and Written Communication
- Sorting and Labeling
- Organization Skills
- Telephone Skills
- Customer and Client Relations
- Time Management
Timeline
Host/Waitress
Laramie Railyard
08.2025 - Current
Internship Student
State of Wyoming-Workforce Services
01.2025 - 03.2025
Assistant Store Manager
Maurices
08.2024 - 08.2025
Animal Care Attendant
Park County Animal Shelter
03.2024 - 06.2024
Receptionist
All County Plumbing and HVAC LLC
06.2019 - 08.2023
Associate in Arts (A.A.) - Political Science Candidate
Northwest College
High School Diploma -
Cody High School
Bachelor of Arts - Political Science
University of Wyoming
References
- Jessica Jatkowski, Fixed Term Instructor, Political Science, Northwest College, (215) 760-2391, jessica.jatkowski@nwc.edu
- Karen Baughman, All County Plumbing, Secretary, (307) 250-4601, kmstimac13@gmail.com
Extracurricular Activities
Cody High School Marching Band
Cody High School Tennis & Colorguard
National Honors Society