Trinity Watson
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Maggiano's Little Italy
07.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Funeral Director
Charter Funerals
01.2023 - 08.2023
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Streamlined operations with effective communication between staff, clients, and vendors.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Received positive feedback from families for the care and dignity given to their loved ones during the embalming process.
Server
Austin's Bar And Grill
05.2016 - 02.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Associate of Applied Science - Mortuary Science And Embalming
Kansas City Kansas Community College
Kansas City, KS12.2024
High School Diploma -
Olathe East Sr High School
Olathe, KS12.2020
Skills
- Beverage Preparation
- Health Codes Compliance
- Funeral Planning
- Mortuary Operations
- Order Delivery Practices
- Guest Engagement
Timeline
Funeral Director
Charter Funerals
01.2023 - 08.2023
Server/Bartender
Maggiano's Little Italy
07.2022 - 08.2023
Server
Austin's Bar And Grill
05.2016 - 02.2020
Associate of Applied Science - Mortuary Science And Embalming
Kansas City Kansas Community College
High School Diploma -
Olathe East Sr High School
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