Hardworking and enthusiastic college student working toward a B.S. in Biomedical engineering on the pre-medical track. Excellent time management skills, organized, detail-oriented, and experienced in properly handling customer inquiries and transactions. Able to effectively self-manage during independent projects, as well as collaborate in a team setting.
Overview
4
4
years of professional experience
Work History
Bakery Sales Associate
Central Market HEB
11.2024 - Current
Offered every customer exceptional service and learned regular customers' preferences.
Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
Changed register tapes, replaced employee supplies and washed windows and display cases.
Educated customers about quality of baked goods to inspire continued support of brand and company mission.
Stocked and faced bakery cases with daily offerings.
Maintained safe food handling standards at all times.
Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
Marketed bakery products to customers and provided information on ingredients.
Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
Maintained accurate records of production, shrink, sales, and inventory to support profits and revenue.
Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
Maintained tidy and organized work area to comply with cleanliness standards.
Inspected goods to establish accurate pricing and labeling.
Used utensils and equipment to portion, wrap and display bakery items.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Lab Assistant Intern (Summer)
Southwest Research Institute
06.2023 - Current
Leveraged personal protective equipment to maintain safety in lab.
Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
Conferred with management and other laboratory staff to develop understanding of product specifications.
Compared laboratory data against specifications to determine if results met requirements.
Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
Prepared reagents and solutions, calibrating pipettes and related activities to support experiments.
Performed quality control testing on final products to verify conformity to specifications.
Collaborated with team members and stakeholders to successfully complete project work.
Collaborated with researchers and scientists to design and execute experiments.
Participated in lab meetings and project presentations.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Operated and performed preventative maintenance on laboratory equipment and instruments.
Participated in research projects by designing and executing experiments.
Assisted scientists by collecting and organizing laboratory data.
Kept abreast of current industry, scientific and regulatory developments and issues.
Prepared samples for analysis by performing complex sample preparation tasks.
Prepared reagents and solutions following standard laboratory formulas and procedures.
Cooperated with other technicians to develop and test new protocols.
Troubleshot and resolved equipment and process issues.
Interpreted laboratory results to provide technical advice to scientists.
Recorded and analyzed data to produce reports of results.
Assisted scientists in performing laboratory experiments and tests as part of an internship program
Prepared samples and carried out basic laboratory procedures such as pipetting and centrifuging
Whole Body Team Member
Whole Foods Market
02.2024 - 08.2024
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Recommended complementary purchases to customers, increasing revenue.
Greeted customers and provided outstanding customer service.
Developed strong rapport with customers and created positive impression of business.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
Created inviting environment for customers by maintaining store organization and cleanliness.
Specialty Sales Associate
Target
06.2021 - 08.2022
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.
Recommended complementary purchases to customers, increasing revenue.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Performed cash, card, and check transactions to complete customer purchases.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Developed strong rapport with customers and created positive impression of business.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Monitored customers for signs of security concerns and escalated issues to management.
Maintained merchandise displays, including endcaps, floor displays, and aisles
Found ways to improve customer experience by taking accountability and acting as a store Brand Ambassador
Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
Stayed on top of policy changes and promotions to better serve customers with current information
Increased sales of target items by employing excellent upselling communication skills
Boosted team success by working well with all members and cross-training in different positions and departments
Cashier
Bed Bath & Beyond
01.2021 - 06.2021
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Operated cash register to record transactions accurately and efficiently.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Performed cash, card, and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Set up new sales displays each week with fresh merchandise.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Worked with floor team and managers to meet wide range of customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Cashier
Freddy's Frozen Custard & Steakburgers
10.2020 - 01.2021
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Built relationships with customers to encourage repeat business.
Operated cash register to record transactions accurately and efficiently.
Responded promptly to requests for assistance, spills and customer inquiries.
Performed cash, card, and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Worked with floor team and managers to meet wide range of customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Biomedical Engineering (Pre-medical)
San Antonio College
San Antonio, TX
05-2026
Diploma -
Ronald Reagan High School
San Antonio, TX
05.2022
Skills
Critical thinking and problem solving
Effective Time Management
Ability to Multitask
Adaptability
Merchandising skills
Food safety
Upselling expertise
Customer relations
Payment processing
Point of sale systems
Cash register operation
Excellent customer service
Timeline
Bakery Sales Associate
Central Market HEB
11.2024 - Current
Whole Body Team Member
Whole Foods Market
02.2024 - 08.2024
Lab Assistant Intern (Summer)
Southwest Research Institute
06.2023 - Current
Specialty Sales Associate
Target
06.2021 - 08.2022
Cashier
Bed Bath & Beyond
01.2021 - 06.2021
Cashier
Freddy's Frozen Custard & Steakburgers
10.2020 - 01.2021
Bachelor of Science - Biomedical Engineering (Pre-medical)
San Antonio College
Diploma -
Ronald Reagan High School
Similar Profiles
Dylan PotgeterDylan Potgeter
Perishables Director at Central Market HEBPerishables Director at Central Market HEB