Trinity Slaughter
Long Beach,CA
Summary
Adept at fostering professional relationships and enhancing workplace efficiency, I significantly contributed to Pacific Gateway Center by streamlining document organization and supporting executive tasks. My expertise in compassionate caregiving and client support, coupled with a knack for crisis intervention, underscores my ability to maintain high standards of care and administrative excellence.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Giant Steps Training Programs
2022.02 - 2023.05
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Administrative Assistant
Pacific Gateway Center
2020.03 - 2022.02
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Administrative Assistant
Houston Adult Psychiatry
2015.06 - 2018.02
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Receptionist
Dons Honda of Houston
2010.03 - 2014.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA05.2026
Associate of Science - Social And Behavioral Science
Compton College
Compton, CA06.2024
Skills
First aid and safety
Behavior redirection
Client Support
Compassionate Caregiving
Timeline
Direct Support Professional
Giant Steps Training Programs
2022.02 - 2023.05
Administrative Assistant
Pacific Gateway Center
2020.03 - 2022.02
Administrative Assistant
Houston Adult Psychiatry
2015.06 - 2018.02
Receptionist
Dons Honda of Houston
2010.03 - 2014.06
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Associate of Science - Social And Behavioral Science
Compton College
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