Trinity Blake
Moreno Valley,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
1
1
year of professional experience
Work History
Packing Handler
Iherb
06.2024 - Current
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Executed month-end inventory counts to identify discrepancies.
Front Desk Agent
Holiday Inn Express Hotel Suites
09.2023 - 12.2023
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
Bachelor of Science - Nursing
Riverside City College
Riverside, CA12.2028
Skills
- Load Planning
- Damage Prevention
- Shipping procedures
- Stock Rotation
- Guest Relations
- Hospitality best practices
- Microsoft Office
- Word Processing
- Front Office Support
- Guest accommodations
- Transaction Processing
- Problem-solving skills
Timeline
Packing Handler
Iherb
06.2024 - Current
Front Desk Agent
Holiday Inn Express Hotel Suites
09.2023 - 12.2023
Bachelor of Science - Nursing
Riverside City College
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