Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity R. Jarrett

Spokane

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in team management and customer service. Proven ability to enhance operational efficiency and boost customer satisfaction through effective training and problem-solving skills. Recognized for fostering a safe work environment and maintaining high standards of cleanliness and safety.

Overview

7
7
years of professional experience

Work History

Crew Member Supervisor

McDonald's Fast Food Restaurant
05.2025 - 07.2025
  • Promoted a safe work environment by enforcing strict adherence to company policies and safety regulations.
  • Facilitated training sessions for new hires, ensuring thorough understanding of job responsibilities and company expectations.
  • Conducted regular performance evaluations to identify areas for improvement and provide constructive feedback, resulting in enhanced staff capabilities.
  • Collaborated with management on process improvements, contributing to increased efficiency and cost reduction initiatives.
  • Boosted customer satisfaction with timely service and consistent quality through close supervision of team performance.
  • Assisted in the resolution of customer complaints by addressing issues promptly, ensuring positive experiences for clients while maintaining company standards.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Distributed necessary tasks and duties during each shift.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Streamlined communication among team members for improved collaboration and overall job satisfaction.
  • Upheld high standards for cleanliness throughout all areas of responsibility, ensuring compliance with local health codes; fostered proper food handling practices among team members in order to ensure quality control.
  • Utilized strong interpersonal skills to resolve conflicts among team members, creating a productive working environment conducive to high-performance levels.

Front of House Employee

Beacon Dry Cleaners
10.2024 - 04.2025
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
  • Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Processed customer orders and accurately entered into order system.
  • Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
  • Processed both cash and card purchases and returns.
  • Trained new employees in counter operations, improving overall staff performance and productivity.
  • Collaborated with team members to streamline processes for improved workflow efficiency.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Accurately operated cash register to process customer payments.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Swing Manager

McDonald's
10.2022 - 03.2024
  • Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
  • Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
  • Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
  • Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
  • Streamlined order processing for faster service times, contributing to positive customer feedback.
  • Ensured alignment with food safety regulations through regular inspections and staff education on proper handling procedures.
  • Utilized advanced problem-solving skills in managing unforeseen challenges or emergencies while maintaining composure under pressure.
  • Organized staff meetings to promote open communication channels, fostering a positive work culture within the establishment.
  • Collaborated with fellow managers to develop creative solutions for operational challenges, improving overall restaurant efficiency.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Custodian

Clocktower Cleaning Services
01.2018 - 03.2020
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Prepared rooms for special events, setting up furniture and equipment according to event requirements.
  • Improved facility cleanliness by performing thorough and efficient nightly cleaning tasks.
  • Upheld company standards for cleanliness while adhering to all safety guidelines during nightly tasks.

Education

GED -

Tacoma Community College
Mission Creek WashgtionWomans Correctional Center

Skills

  • Workplace safety
  • Motivational skills
  • Team management
  • Employee training
  • Teamwork and collaboration
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Point of sale POS software
  • Adaptability
  • Ongoing enhancement
  • Time management abilities
  • Opening and closing procedures

Timeline

Crew Member Supervisor

McDonald's Fast Food Restaurant
05.2025 - 07.2025

Front of House Employee

Beacon Dry Cleaners
10.2024 - 04.2025

Swing Manager

McDonald's
10.2022 - 03.2024

Custodian

Clocktower Cleaning Services
01.2018 - 03.2020

GED -

Tacoma Community College

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