Trinity Vigil
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, detail-oriented and a self starter.
Overview
8
8
years of professional experience
Work History
Budtender
NATURES GIFTS
08.2018 - 11.2022
- Created brand loyalty and inspired customer confidence with expert knowledge
- Maintained full compliance with applicable regulations and completed required documentation for any and all purchases
- Collected payments and handled discounts accurately using Point of Sale system
- Followed daily and shift-specific checklists for cleaning and sanitizing spaces
- Handled high volume of customers in-store, by telephone and over web services
- Reviewed, reconciled and tagged product in the store for accurate inventory purposes
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Helped new hires assimilate into workforce and get up to speed on procedures with successful onboarding processes
- Educated customers about cannabis benefits, including both THC and CBD products.
Hostess
EDS 50S CAFÉ
03.2018 - 08.2018
- Met goals for fast table turnaround and low customer wait times by controlling guest flow
- Used table management system to serve customers and coordinate guest movements
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Anticipated guest needs for personalized and seamless service
- Used POS system to input reservations and orders
- Processed payments for take-out customers and delivered orders to vehicles
- Supported kitchen staff and servers with back-up food delivery and bussing assistance.
Waitress
DENNYS
02.2018 - 08.2018
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
- Processed orders and payments using POS system terminals and registers
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Kept cash drawer balanced and verified orders
- Recommended and upsold additional menu items to improve sales
- Worked with kitchen crew and FOH employees to maintain seamless service
- Bussed tables and replenished condiments and place settings during high-volume shifts
- Showed consistent loyalty by working and covering shifts at 3 other locations.
Lead Hostess
Gino's Italian Ristorante-Bar
10.2017 - 04.2018
- Improved team success by training new serving staff and hosts
- Coordinated reservations, preparing tables and achieving consistent on-time seating
- Avoided customer delays by backing up servers during busy periods
- Oversaw dining room operations, staying on top of server availability and understanding abilities to make accurate seating decisions
- Upheld restaurant's service-oriented reputation by staying positive and upbeat in every situation
- Reset tables quickly to achieve optimum turnaround times
- Coordinated waitstaff to balance workload between restaurant sections
- Cleaned tables and arranged settings to comply with sanitation requirements
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs
- Accurately took and delivered food, drinks and buss tables while taking and closing out togo orders.
Waitress
Flying Pie Pizzeria & Bistro
03.2017 - 01.2018
- Kept cash drawer balanced and verified orders
- Set and bussed tables while maintaining sanitation standards
- Prepared beverages following proper portioning standards for consistency
- Assisted kitchen staff with garnishing and plating tasks
- Advised guests on menu choices, accommodated requests and noted preferences
- Addressed issues promptly, relaying complaints directly to management
- Worked with kitchen crew and FOH employees to maintain seamless service
- Met cleanliness targets and sanitized dining room, bathrooms and other areas
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
- Checked identification before serving alcohol to comply with state and federal laws
- Used beer, wine and cocktail knowledge to make recommendations.
Waitress
IHOP
06.2016 - 12.2016
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Offered information on new menu items, seasonal and daily specials, and pairings
- Garnished completed dishes and prepared basic sides or desserts
- Assigned and arranged tables for large groups
- Demonstrated hospitality and customer service while greeting tables
- Kept food service and preparation areas clean and neat
- Entered orders into computer system to coordinate with kitchen staff
- Delivered food and beverages promptly to customers
- Communicated realistic food preparation times and opinions on menu items to manage customer expectations
- Followed up with customers to check on food, drinks and requests
- Restocked stations and completed side work on time
- Achieved sales goals by promoting high-profit items and daily specials
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
- Supported hostess, food delivery and bussing team members with diverse needs
- Managed orders and payments with POS system.
Supervisor
Little Caesars
05.2015 - 06.2017
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs
- Improved team performance by offering direction and hands-on support
- Verified employee performance, checking each job and retraining or disciplining to correct problems
- Led teams through onboarding process for swift integration into daily operations
- Executed daily opening and closing procedures to company standard
- Attended and contributed to regular managerial meetings
- Delivered high quality training for new team members
- Monitored numerous employee activities and assigned tasks to cover demand
- Supported business operations by covering shifts at any other locations
- Maintained safe and sanitary food service practices
- Monitored stock and replenished low materials on food line
- Upheld quality standards when preparing fresh vegetables, meats and other food items
- Memorized menu offerings, combos and featured items to answer questions and make suggestions.
Education
High School Diploma -
Meridian High School
Meridian, ID05.2016
Skills
- Inventory Tracking
- Order Fulfillment
- Cash Register Operations
- Customer Assistance
- Inventory Stocking
- Drawer Balancing
- Cleaning and Sanitizing
- Training and Mentoring
- Creative Thinking
- Adaptable and Flexible
- Merchandise Restocking
- Upselling
- Service Minded
- Honest and Dependable
- Retail Operations
- Refunds and Exchanges
- Problem-Solving
Timeline
Budtender
NATURES GIFTS
08.2018 - 11.2022
Hostess
EDS 50S CAFÉ
03.2018 - 08.2018
Waitress
DENNYS
02.2018 - 08.2018
Lead Hostess
Gino's Italian Ristorante-Bar
10.2017 - 04.2018
Waitress
Flying Pie Pizzeria & Bistro
03.2017 - 01.2018
Waitress
IHOP
06.2016 - 12.2016
Supervisor
Little Caesars
05.2015 - 06.2017
High School Diploma -
Meridian High School
Similar Profiles
EVAN RUSSELLEVAN RUSSELL
Arbor Operations Manager at Natures WorkforceArbor Operations Manager at Natures Workforce
Nicholas SchookNicholas Schook
Packaging Manager at Natures Path OrganicsPackaging Manager at Natures Path Organics
Hailey WeaverHailey Weaver
Associate at Natures Way of LearningAssociate at Natures Way of Learning
Kimberlee RamirezKimberlee Ramirez
Budtender at Dispensary Near MeBudtender at Dispensary Near Me
Cierra HooverCierra Hoover
Budtender at High ProfileBudtender at High Profile