Trinka Hicks
Summary
Accomplished education professional with extensive experience in program management, counseling, advising, and leadership. Demonstrated ability to design and implement effective educational programs, build strong relationships, and ensure institutional policies and regulations compliance.
Overview
20
20
years of professional experience
Work History
Early College Advisor
Memphis Shelby County Schools
01.2019 - Current
- Responsible for implementing and managing the CCTE Early College Dual Enrollment Program and initiatives.
- Establish and maintain strategic partnerships with colleges, universities, and community organizations to enhance educational opportunities for students.
- Lead a team of support staff, providing mentorship and guidance to promote professional growth.
- Collaborate with senior leadership to set educational goals and priorities for the district.
- Lead marketing and recruitment efforts, increasing program enrollment.
- Advise students on postsecondary planning, monitor academic progress, and provide necessary resources.
- Implement early-intervention strategies to identify struggling students before issues escalated, improving overall student success rates.
Early College Lead Advisor
Memphis-Shelby County Schools
01.2019 - Current
- Supervise multiple aspects of the Early College team, fostering a collaborative and high-achieving work environment.
- Provide leadership and guidance to team members to ensure alignment with program goals and objectives.
- Conduct presentations and training sessions for various stakeholders.
Professional School Counselor
Memphis Shelby County Schools
07.2008 - 12.2019
- Provided invaluable assistance to students in navigating their postsecondary college and career plans
- Assisted students with financial aid, scholarships, college applications, NCAA audits, and recommendations
- Organized and presented various activities and events throughout the school year
- Conducted classroom guidance and class meetings
- Maintained comprehensive records of each student's college acceptances, military enlistments, and scholarship awards.
- Collaborated with teachers to identify students'' needs and develop appropriate interventions for improved academic achievement.
- Served as a liaison between the school community and outside agencies, advocating for student needs.
Department Chair/Lead Counselor
Memphis Shelby County Schools
- Assisted in the collaborative evaluation of the school counseling program.
- Worked closely and consulted with the principal, vice-principal, and other administrators as it related to all matters concerning the counseling department.
- Provided supervision, leadership, and guidance to the counseling department staff.
- Conducted departmental meetings and delegated assignments.
- Oversaw hiring processes, selecting top-tier candidates to join the department''s talented team of educators.
- Built smooth and productive working relations positively impacting department operations.
Testing Coordinator
Memphis Shelby County Schools
- Assisted with school-wide assessments as mandated by the state and district.
- Assured the accurate completion of state documents.
- Completed the Student Demographic Data Verification (SDDV) and Reports of Irregularity (RI) on the state site for state assessments for the entire school and corrected errors.
- Entered the Student Group List (SGL) for each teacher and every subject tested on the state site.
- Attended Building Test Coordinator meetings.
- Enhanced testing efficiency by streamlining test coordination processes and procedures.
- Improved overall testing quality with thorough documentation practices and regular progress reports.
Dual Enrollment Coordinator
Memphis Shelby County Schools
- Played a pivotal role in identifying eligible students for dual enrollment courses, ensuring that they had access to advanced educational opportunities. This involved a meticulous assessment of academic readiness and potential.
- Collaborated with academic departments to develop targeted recruitment strategies, increasing program awareness and interest among prospective students.
- Managed enrollment data, ensuring accurate record-keeping and timely reporting for internal and external stakeholders.
- Worked as a liaison between the students, parents, administration, and local college partners.
- Assisted students with dual enrollment grants and ensured that grants, applications, transcripts, and ACT scores were submitted in a timely manner.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
Academic Counselor
Memphis Shelby County Schools
- Met with students individually to assist with academic planning and scheduling.
- Conducted classroom guidance and class meetings.
- Provided appropriate academic and behavioral interventions.
- Scheduled and conducted parent-teacher meetings.
- Conducted comprehensive evaluations of students' academic needs, recommending appropriate resources and services.
- Served as a liaison between the school, families, and outside agencies to ensure access to all available resources for student success.
- Assisted in the development of academic plans, setting achievable goals for students' educational progress.
Needs Assessment Counselor
Parkwood Behavioral Health System
09.2006 - 06.2008
- Conducted psychosocial assessments for children and adults in order to determine the appropriate level of treatment.
- Provided support to patients and families in crisis, and assisted those seeking mental health or substance abuse treatment.
- Made appropriate referrals when necessary.
- Communicated regularly with other professionals involved in the patient's care for coordinated service delivery efforts.
Needs Assessment Counselor
Lakeside Behavioral Health System
01.2005 - 09.2006
- Conducted psychosocial assessments for children and adults in order to determine the appropriate level of treatment.
- Provided support to patients and families in crisis and assisted those seeking mental health or substance abuse treatment.
- Made appropriate referrals when necessary.
- Communicated regularly with other professionals involved in the patient's care for coordinated service delivery efforts.
Shift Supervisor
Lakeside Behavioral Health System
- Provided leadership and managed the Needs Assessment Team.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Therapist
Lakeside Behavioral Health System
- Conducted therapeutic process groups with patients.
- Provided individual counseling and therapeutic treatment.
- Assessed patient's mental health needs, developed treatment plans and monitored progress.
- Built strong rapport with patients, fostering trust and open communication for effective therapy sessions.
Education
Ph.D. - Educational Law
Liberty University
Lynchburg, VA12.2025
Postgraduate - School Counseling
Freed-Hardeman University
Henderson, TN05.2008
Master of Science - Counseling
Freed-Hardeman University
Henderson, TN12.2004
Bachelor of Arts - English/Professional Writing
University of Memphis
Memphis, TN08.1998
Skills
- Educational Problem Identification
- Professional Development Workshops
- Leadership
- Problem-Solving
- Critical Thinking
- Relationship Building
- Training and Mentoring
- Creative solutions
- Data Analysis
Timeline
Early College Advisor
Memphis Shelby County Schools
01.2019 - Current
Early College Lead Advisor
Memphis-Shelby County Schools
01.2019 - Current
Professional School Counselor
Memphis Shelby County Schools
07.2008 - 12.2019
Needs Assessment Counselor
Parkwood Behavioral Health System
09.2006 - 06.2008
Needs Assessment Counselor
Lakeside Behavioral Health System
01.2005 - 09.2006
Department Chair/Lead Counselor
Memphis Shelby County Schools
Testing Coordinator
Memphis Shelby County Schools
Dual Enrollment Coordinator
Memphis Shelby County Schools
Academic Counselor
Memphis Shelby County Schools
Shift Supervisor
Lakeside Behavioral Health System
Therapist
Lakeside Behavioral Health System
Ph.D. - Educational Law
Liberty University
Postgraduate - School Counseling
Freed-Hardeman University
Master of Science - Counseling
Freed-Hardeman University
Bachelor of Arts - English/Professional Writing
University of Memphis
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