Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Trinniti Brown

Lakewood ,WA
Trinniti Brown

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. However I feel that it's time to explore new challenges and take the next steps to new opportunities.

Overview

6
years of professional experience

Work History

Allegiance staffing

Warehouse associate
08.2023 - 08.2023

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

DoorDash

Delivery driver
01.2023 - Current

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.

KFC

Team member
10.2021 - 06.2022

Job overview

  • Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.)
  • Follows restaurant cash handling safety and security procedure
  • Recognizes others for a job well done
  • Demonstrates positive energy at all times
  • Worked to create a great atmosphere within the restaurant
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Jersey Mike's Subs

Crew Worker
06.2021 - 12.2021

Job overview

  • Prepared food and stocked the freezer and fridge
  • Worked at the front counter
  • Restocked supplies
  • Provided customer service with a smile
  • Work with a sense of urgency in a fast paced environment
  • Enjoy talking and working with others as well as building customer relationships
  • Maintain a safe, organized and clean work environment
  • Follow their Appearance and uniform standards
  • Enjoy serving high quality fresh products made to order they had to offer

Grocery Outlet

Cashier
04.2021 - 10.2021

Job overview


  • Receiving payment via credit card, debit card, cash, or automatic debit as well as count back change accurately.
  • Issuing change, credit, and refunds
  • Issuing receipts and coupons
  • Scanned and Bagged groceries accordingly(like items together)
  • Greeted customers who come into the store and was observant.
  • Maintained a neat appearance according to the company’s dress code policy.
  • straightened and clean the interior of store; straightened shelves and refrigerators
  • Answered customer inquiries and resolved any issues or complaints
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Little Caesars, Caesars, Lakewood

Crew Member/Cashier
01.2021 - 05.2021

Job overview

  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Jersey Mike's Subs

Crew Worker/Cashier
01.2020 - 12.2020

Job overview

  • Worked well in a fast-paced, high pressure environment
  • Maintained a positive relationship with coworkers
  • Took cash and credit card payments
  • Received and routed online and phone orders
  • Prepared food and stocked the freezer and fridge Worked at the front counter
  • Restocked supplies
  • Provided customer service with a smile
  • Enjoyed talking and working with others as well as building customer relationships
  • Maintain a safe, organized and clean work environment
  • Follow their Appearance and uniform standards
  • serving high quality fresh products made to order they had to offer
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card and check transactions to complete customer purchases.

Youth Basketball Development League

Event Staff Member
06.2017 - 02.2021

Job overview


  • Assisted customers with a warm professional attitude
  • Assisted customers with questions
  • Operated the cash drawer
  • Took inventory
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Ran concession stand by preparing food and serving drinks for patrons.
  • Supervised lobbies and restrooms for cleanliness and safety standards.
  • Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
  • Restocked concession stands with popcorn, candy and other products.
  • Balanced cash drawers and prepared bank deposits for financial maintenance.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Directed and supervised event staff volunteers to maintain seamless event operations.
  • Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with vendors to secure necessary event services and supplies.
  • Reported any damage or maintenance issues to manager.

Education

Clover Park High School
Lakewood, WA

High School
07.2022

University Overview

  • Honor Roll 2nd-3rd and 9-11 grade
  • 3.9 GPA
  • Extracurricular Activities: Basketball

Skills

  • Ability to Work in a Team
  • Multitasking
  • Customer Service
  • Teamwork and Collaboration
  • Fluent in English
  • Two-Way Radio Operation
  • Sales and Promotions
  • Local Delivery
  • Product and Service Sales
  • Knowledge of State Roads and Highways
  • Order Picking and Processing
  • Contactless Deliveries
  • Food Delivery
  • Shipping and Packaging
  • Basic Math Skills
  • GPS and Route Planning
  • Attention to Detail
  • Efficiency and Time Management
  • Pallet Jack Operation
  • Shopping Orders
  • Verbal and Written Communication
  • Communication and Interpersonal Skills
  • Merchandise Replacements
  • Inventory and Stocking
  • Responsible Driver
  • Cash Counting Machine Operations
  • Order Taking
  • Refunds and Exchanges
  • Inventory Management
  • Currency Counting
  • Scanner Operation
  • Customer Satisfaction
  • Time Management Skills
  • Till Counting
  • Cleaning and Sanitizing
  • Purchase Assistance
  • Customer Service Excellence
  • Online Orders Preparation
  • Pizza Making
  • Handling Payments
  • Refund Handling
  • Peer Relationships
  • Cash Handling
  • Security Monitoring
  • Cash Drawer Management
  • Copying and Scanning
  • Restocking
  • Customer Relations
  • Hospitality and Accommodation
  • Credit and Cash Transactions
  • Retail Merchandising
  • Merchandising
  • Order Packaging
  • Cash Register Systems
  • POS Systems Operations
  • Complex Problem-Solving
  • Identification Checks
  • Order Verification
  • Facility Safety
  • Stocking and Replenishing
  • Employee Timesheet Processing
  • Organizational Management
  • Receipt and Refund Issuance
  • Table and Dining Room Setup
  • Heavy Lifting
  • Inventory Counts
  • Operate Cash Register
  • Store Opening and Closing
  • Workstation Setup and Breakdown
  • Team Contribution
  • Food Preparation and Safety
  • Willingness to Learn
  • Telephone Etiquette
  • Raw Materials Handling
  • Restaurant Operation
  • Training and Motivation
  • Employee Training and Supervision
  • Food Production Processes
  • Supplies Monitoring and Restocking
  • Server and Staff Support
  • Organization and Time Management
  • Handling Complaints
  • Order Delivery Practices
  • Interactive Communication Skills
  • Taking Orders
  • Doordash and Ubereats
  • Updating Seasonal Menu
  • Process Payments
  • Valid Driver's License
  • Food-Grade Sanitizers
  • Knowledge of State Regulations
  • POS Terminal Operation
  • Hospitality Service Expertise
  • Workplace Efficiency
  • Kitchen Safety Standards
  • Safety
  • Food and Beverage Service
  • Balance Cash Drawers
  • Drive-Thru Operation
  • Daily Food Preparation
  • Setup and Breakdown Procedures
  • Covid Symptom Screening
  • Serving and Bussing
  • Adaptability and Flexibility
  • Sales Expertise
  • Ordering Procedures
  • Cash Drawer Reconciliation
  • Food Packaging and Labeling
  • Multi-Tasking Skill
  • Billing and Payment Processing
  • Timely Food Delivery
  • Team-Building Activities
  • Restock Shelves
  • Order Management
  • Coordinating Reservations
  • Equipment Preparation
  • Food Allergies
  • Verbal Communication
  • Recipe Adjustments
  • Menu Memorization
  • Customer Engagement
  • Proper Storage Procedures
  • Food Handling
  • Rewards Programs
  • Kitchen Equipment Maintenance
  • Portion Sizes
  • Beverage Preparation
  • Nutritional Education
  • Sweep Floors
  • Special Orders and Dietary Restrictions
  • Pack Deliveries
  • Quality Assessments
  • Closing Procedures
  • Slicer Operation
  • Prepare Orders
  • Inventory Rotation
  • Credit Card Transaction Processing
  • Equipment Troubleshooting and Maintenance
  • Serve Customers
  • Dish Washing
  • POS Transactions
  • Managing Orders and Deliveries
  • Special Requests
  • Rotation Procedures
  • Performance Improvement
  • Knife Sharpening
  • Clean Countertops
  • Cutting Techniques
  • Process Monitoring and Improvement
  • Product Promotion
  • Preventing Food Spoilage
  • POS Inventory System Operation
  • Loyalty Program Promotion
  • Suggestive Selling
  • Customer Loyalty
  • Customer Needs Assessments
  • Standardized Recipes
  • Order Selection and Preparation

Timeline

Warehouse associate

Allegiance staffing
08.2023 - 08.2023

Delivery driver

DoorDash
01.2023 - Current

Team member

KFC
10.2021 - 06.2022

Crew Worker

Jersey Mike's Subs
06.2021 - 12.2021

Cashier

Grocery Outlet
04.2021 - 10.2021

Crew Member/Cashier

Little Caesars, Caesars, Lakewood
01.2021 - 05.2021

Crew Worker/Cashier

Jersey Mike's Subs
01.2020 - 12.2020

Event Staff Member

Youth Basketball Development League
06.2017 - 02.2021

Clover Park High School

High School

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Trinniti Brown