Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Etienne

Laurel,MD

Summary

Experienced with classroom support, instructional assistance, and student engagement. Utilizes effective communication and organizational skills to enhance learning environments.

Overview

4
4
years of professional experience

Work History

Teacher's Assistant

Russet KinderCare
02.2024 - 06.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted lead teachers with lesson plan creation and materials development .

Hostess

First Watch
10.2023 - 01.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Teacher's Aide

Celebree School of Laurel
08.2023 - 10.2023
  • Assisted teachers with supervision and care of group of children.
  • Supported classroom activities, tutoring, and reviewing work.
  • Completed daily reports on attendance and disciplinary performance.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Teacher's Aide/Floater

Celebree School
10.2022 - 07.2023
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.
  • Increased parental involvement in students' education by organizing regular communication and events.

To-Go Specialist

T.G.I Fridays
04.2022 - 08.2022
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.

Party Hostess

Urban Air Adventure Park
11.2020 - 05.2022
  • Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
  • Completed opening and closing checklists of facility to verify security of building, staff and parking area.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Enhanced guest experience by providing attentive service and anticipating party needs.
  • Conducted pre-event walkthroughs alongside clients verifying that all expectations were met before their big day.
  • Prepared facility liability waivers and verified customers' completion before starting children's birthday parties.
  • Developed customized party themes, creating unique experiences tailored to clients'' preferences.

Service Champion/Cashier

Taco Bell
04.2021 - 01.2022
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Greeted customers, answered questions and took orders.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.

Education

College in Business Administration -

Morgan State University
Baltimore, MD
09.2024

Skills

  • Food Service
  • Cashiering
  • Host/Hostess
  • Cash Handling
  • Cleaning Experience
  • Customer Service
  • Serving Experience
  • Retail Sales
  • Communication Skills
  • Sales
  • Restaurant Experience
  • Guest Services
  • POS
  • Busser
  • Time Management

Classroom Management

Early Childhood Education

Problem-Solving

Media Relations

Decision-Making

Data Entry

Team building

Information gathering and analysis

Schedule Coordination

Strategy Development

Public Speaking

Materials Development

Research proficiency

Web Content Creation

Multitasking

Reliability

Excellent Communication

Organizational Skills

Team Collaboration

Creative Thinking

Active Listening

Effective Communication

Relationship Building

Timeline

Teacher's Assistant

Russet KinderCare
02.2024 - 06.2024

Hostess

First Watch
10.2023 - 01.2024

Teacher's Aide

Celebree School of Laurel
08.2023 - 10.2023

Teacher's Aide/Floater

Celebree School
10.2022 - 07.2023

To-Go Specialist

T.G.I Fridays
04.2022 - 08.2022

Service Champion/Cashier

Taco Bell
04.2021 - 01.2022

Party Hostess

Urban Air Adventure Park
11.2020 - 05.2022

College in Business Administration -

Morgan State University

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Trinity Etienne