An adaptable individual with the skill of following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with a background in addressing and repairing damaged equipment and participating in safety meetings. Familiar with SCADA systems and public utilities with an "outstanding" rating for evaluation performance over the last two years.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wastewater Treatment Plant Operator
Ecua
Pensacola
02.2024 - Current
Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
Managed chemical inventory levels, liaising with suppliers to maintain adequate stock for uninterrupted plant operations.
Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
Conducted routine sampling of drinking water and public water following standard operating procedures.
Conducted routine laboratory tests to monitor water quality parameters, adjusting treatment processes accordingly for optimal results.
Prepared detailed reports documenting daily operations data, trend analysis, and recommendations for continuous improvement opportunities within the facility.
Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Utility Technician
Emerald Coast Utility Authority
Pensacola, FL
09.2021 - 02.2024
Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
Answered public questions, concerns and complaints and documented resolution of problems.
Assists with repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves
Assists with the installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
Assists with the performance of utility locates with ground penetrating radar (GPR) and other equipment.
Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete
Installs, replaces and uses a computer to analyze and troubleshoot residential (AMR) water meters.
Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs
Attended safety meetings and took part in safety awareness trainings and programs. (PPE)
Store Associate
Lowes
Pensacola, FL
02.2019 - 08.2021
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Shift Manager
Hardees Restaurant
Pensacola, FL
10.2017 - 01.2019
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Kept employees operating productively and working on task to meet business and customer needs
Tracked receipts, employee hours, and inventory movements
Supervised employees and oversaw quality compliance with company standards for food and services
Education
Associate of Science - Engineering (Pre-Engineering)
Pensacola State College
Pensacola, FL
High School Diploma -
Pine Forest High School
Pensacola, FL
05.2018
Skills
Excavator
Route Navigation
Daily Logs
Self Motivated
Hand and Power Tools
Data Recording Accuracy
Safety Awareness
Customer Oriented
OSHA Safety Guidelines
Locating Underground Utilities
First Aid/CPR
PPE Compliance
Certification
Water Class 3 Distribution Systems License
Cpr & First Aid Certification
Wastewater Collection License
CDL class A (Hazmat/Tanker)
Timeline
Wastewater Treatment Plant Operator
Ecua
02.2024 - Current
Utility Technician
Emerald Coast Utility Authority
09.2021 - 02.2024
Store Associate
Lowes
02.2019 - 08.2021
Shift Manager
Hardees Restaurant
10.2017 - 01.2019
Associate of Science - Engineering (Pre-Engineering)