Trinyti McMichael-Brehm
Vancouver,Washington
Summary
Dedicated and empathetic employee with a strong background in customer service, financial analysis, and transaction management. Thrives within high-pressure, high-volume environments while prioritizing client confidentiality and regulatory compliance. Committed to providing exceptional customer service and driving organizational success through meticulous attention to detail and a self-driven work ethic.
Overview
4
4
years of professional experience
Work History
Associate Banker
JPMorgan Chase & Co
08.2022 - Current
- Managed daily cash flow exceeding $10,000, ensuring 100% accuracy in transactions.
- Provided high-level customer service in a fast-paced, high-volume branch, consistently meeting all clients needs.
- Ensured safety of client financial needs through thorough compliance checks and fraud detection measures.
- Trained in client confidentiality, internal auditing processes, and regulatory compliance.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Cashier/Customer Service
Frenzi Frozen Yogurt
06.2020 - 08.2022
- Provided exceptional customer service, addressing and resolving customer inquiries and concerns.
- Managed cash handling operations, maintaining 100% accuracy rate in daily transactions.
- Trained new employees on cash handling and customer service protocols.
- Assisted in inventory management and restocked items, ensuring product availability at all times.
Education
High School Diploma -
Gresham High School
Gresham, ORSkills
- Sales (2 years): Proficient in upselling techniques, product knowledge, and customer management
- Financial Analysis (2 years): Skilled in financial modeling, budget analysis and data interpretation
- Customer Service (4 years): Strong communication, problem-solving, and client relationship skills
Timeline
Associate Banker
JPMorgan Chase & Co
08.2022 - Current
Cashier/Customer Service
Frenzi Frozen Yogurt
06.2020 - 08.2022
High School Diploma -
Gresham High School
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