Tripp Willis
Bradenton,FL
Summary
Highly motivated and customer-oriented professional with experience in property management, team leadership, and customer service. Proven ability to use different sales approaches to identify and address customer needs, enhance relationships, and drive sales growth. Experienced in managing financial operations, including budgeting, risk assessment, and compliance. Demonstrated success in building strong customer relationships, resolving issues effectively, and exceeding performance targets. Eager to bring a diverse skill set and a commitment to excellence to a challenging role in retail banking, contributing to overall business success.
Overview
5
5
years of professional experience
Work History
Property Manager
Shady Mist LLC
Cincinnati, OH
03.2023 - 08.2024
- Utilized effective tenant management, creating comprehensive profiles to accurately identify and address individual tenant requirements.
- Successfully oversaw financial operations, risk assessment, and compliance to maintain precise budgeting and income reporting.
- Proactively engaged with local organizations to enhance tenant acquisition, fostering valuable relationships.
- Ensured customer satisfaction by promptly resolving tenant complaints.
Suite Supervisor
Delaware North
Cincinnati, OH
05.2022 - 08.2023
- Led team in achieving excellent customer service, exceeding revenue and profit goals through effective sales strategies.
- Employed effective problem-solving and communication techniques to address customer issues, resulting in a positive customer experience.
- Performed payroll processing and budgeting administrative duties.
Assistant Manager
Clean City Car Wash
Cincinnati, OH
05.2019 - 08.2021
- Led daily operations, surpassing service expectations by implementing effective strategies to cultivate and maintain strong customer connections.
- Oversaw financial transactions and equipment maintenance, reflecting strong organizational skills and attention to detail.
- Developed and maintained strong customer relationships, proving skills in building and nurturing client connections.
Education
BBA - Business Administration and Management
Ohio University
Athens, OH12-2023
Skills
- Customer Service
- Team Collaboration
- Consultative Sales
- Adaptability
- Data Management
- Strategic Planning
Leadership Experience
Beta Theta Pi
- Vice President of Communications
Timeline
Property Manager
Shady Mist LLC
03.2023 - 08.2024
Suite Supervisor
Delaware North
05.2022 - 08.2023
Assistant Manager
Clean City Car Wash
05.2019 - 08.2021
BBA - Business Administration and Management
Ohio University
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