Summary
Overview
Work History
Education
Skills
Timeline
Trish Broomfield

Trish Broomfield

Quitman,LA

Summary

With a proven track record at Fade Away Studio, Southern Kustoms, and in sales for Derksen Portable Buildings, I excel in business management and exceptional communication, enhancing customer satisfaction and retention. My expertise spans innovative service introduction and strategic marketing, resulting in significant revenue growth. Skilled in team building and client relationship management, I bring adaptability and a keen eye for industry trends to drive continuous improvement.

Overview

18
18
years of professional experience

Work History

Hair Salon Owner

Fade Away Studio
03.2024 - Current


  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
  • Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Diagnostic Medical Sonographer

Nucleonics of Acadiana
10.2011 - 12.2023
  • Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
  • Enhanced patient care by accurately performing diagnostic imaging procedures.
  • Implemented patient preparation procedures that minimized discomfort and anxiety during imaging sessions.
  • Assisted radiologist in performing special imaging procedures.
  • Prepared and positioned patients for imaging procedures.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Coordinated with other healthcare personnel to deliver quality patient care.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
  • Provided compassionate care to patients, easing their concerns and fostering positive experience during imaging procedures.
  • Contributed to patient education on imaging process, enhancing understanding and cooperation during procedures.

Sales Manager

Derksen Portable Buildings
03.2015 - 11.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Built relationships with customers and community to establish long-term business growth.
  • Organized promotional events and interacted with community to increase sales volume.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Facilitated business by implementing practical networking techniques.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Office ManagerAutomotive Service Tech

Southern Kustoms
03.2015 - 10.2020
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Evaluated employee performance through close observation and performance rubrics.
  • Delegated workplace responsibility to appropriate staff.
  • Educated service personnel on company policy and procedure.
  • Upheld 24-hour response time to service requests.
  • Utilized best practices theory when selecting vendors and products.
  • Prepared billings and estimates for customers.
  • Researched and evaluated current and potential products used by service staff.
  • Maintained posting of MSDS sheets in workplace.
  • Scheduled in-house and vendor work accounting for sales and customer volume.
  • Initiated workplace improvement programs for increased service efficiency.
  • Aftermarket sales & quotes such as, passenger tires, Off-Road tires, Atv tires, Super Lift,Rough Country just to name a few.

Radiologic Technologist

Jackson Parish Hospital
02.2007 - 03.2015
  • Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
  • Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
  • Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
  • Reduced exam times for patients by effectively utilizing digital imaging equipment for faster image processing and storage.
  • Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
  • Elevated the overall image of the radiology department by adhering to all professional standards and ethics while interacting with patients, families, and staff members.
  • Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
  • Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
  • Collaborated with radiologists to refine imaging techniques, resulting in clearer diagnostic images.
  • Maintained and calibrated radiologic equipment to ensure operational excellence and reliability.
  • Contributed to patient education on imaging process, enhancing understanding and cooperation during procedures.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Communicated test results to physicians and other healthcare professionals.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.

Radiologic Technologist/ Diagnostic Sonographer

Winn Parish Medical Center
01.2007 - 10.2014
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
  • Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
  • Reduced exam times for patients by effectively utilizing digital imaging equipment for faster image processing and storage.
  • Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
  • Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
  • Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
  • Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.

Radiologic Technologist

Citizens Medical Center
09.2010 - 07.2012
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
  • Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
  • Reduced exam times for patients by effectively utilizing digital imaging equipment for faster image processing and storage.

Education

Certificate Of Technical Studies - Vascular & Cardiac US Imaging & Doppler

Keith Mauney & Associates U/S Training Institute, Irving, TX
03.2013

Certificate Of Technical Studies - Abdominal & Pelvis Ultrasound Imaging And Doppler

Keith Mauney & Associates U/S Training Institute, Irving, TX
12.2011

Associates - Radiology

Career Technical College, Monroe, LA
01.2007
  • Dean's List

Diploma - Cosmetology

Pat Goins Beauty School, Ruston
10.2001

Skills

  • Appointment Scheduling
  • Social Media Promotion
  • Continuing education
  • Business Management
  • Industry trend awareness
  • Upselling Services
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Problem-solving abilities
  • Willing To Travel
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Adaptability and Flexibility
  • Attention to Detail
  • Self Motivation
  • Customer Satisfaction
  • Effective Communication
  • Client Relationship Management
  • Problem-solving aptitude
  • Reliability
  • Adaptability
  • Professionalism
  • Interpersonal Skills
  • Team building
  • Relationship Building
  • Effective Multitasking
  • Crisis Management
  • Operational management
  • Analytical Thinking
  • Inventory Management
  • Risk Management
  • Customer Retention
  • Sales Strategies
  • Continuous Improvement
  • Conflict Resolution
  • Goal Setting
  • Product Sales
  • Negotiation
  • Business Planning
  • Contract Negotiation

Timeline

Hair Salon Owner - Fade Away Studio
03.2024 - Current
Sales Manager - Derksen Portable Buildings
03.2015 - 11.2022
Office ManagerAutomotive Service Tech - Southern Kustoms
03.2015 - 10.2020
Diagnostic Medical Sonographer - Nucleonics of Acadiana
10.2011 - 12.2023
Radiologic Technologist - Citizens Medical Center
09.2010 - 07.2012
Radiologic Technologist - Jackson Parish Hospital
02.2007 - 03.2015
Radiologic Technologist/ Diagnostic Sonographer - Winn Parish Medical Center
01.2007 - 10.2014
Keith Mauney & Associates U/S Training Institute - Certificate Of Technical Studies, Vascular & Cardiac US Imaging & Doppler
Keith Mauney & Associates U/S Training Institute - Certificate Of Technical Studies, Abdominal & Pelvis Ultrasound Imaging And Doppler
Career Technical College - Associates , Radiology
Pat Goins Beauty School - Diploma, Cosmetology
Trish Broomfield