Summary
Overview
Work History
Education
Skills
Timeline
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Trish Burt

Granbury,TX

Summary

Dynamic professional with a proven track record at Brittaney Lee Johnson, LLC, enhancing financial performance through expert QuickBooks management and strategic vendor relations. Skilled in accounting and customer relations. Excel in leveraging data analysis and interpersonal skills to drive results and foster team development.

Overview

21
21
years of professional experience

Work History

Bookkeeper /Account Manager

Brittaney Lee Johnson, LLC
09.2022 - 04.2024
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Handled Comptroller filing and payment of fees.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Coded all transactions in Quickbooks Online, and supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Generated detailed financial reports for management review, facilitating informed decision-making.
  • Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
  • Contributed to successful financial planning, provided detailed reports and analysis to management.

Manager

Brittaney Lee Johnson, LLC
07.2020 - 10.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced waste and pursued revenue development strategies to keep company aligned with sales and profit targets.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Handled Comptroller filing and payment of fees.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Coded all transactions in Quickbooks Online, Balanced all accounts, and assisted in closing books for CPA at year-end.

Sales Agent

CW Ford Rentals / North American Tubular Services
03.2006 - 11.2012
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of cementation equipment and torque turn services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Assistant Manager/Housekeeping Supervisor /Night Auditor

Pebble Beach Company
04.2003 - 07.2006
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Oversaw daily operations to maintain cleanliness and organization.
  • Completed schedules, shift reports, and other business documentation.
  • Maintained a clean, safe, and organized hotel environment to enhance the guest experience.
  • Offered hands-on assistance to guests, assessing needs, and maintaining current knowledge of consumer preferences.
  • Used industry expertise, customer service skills and analytical nature to resolve guest concerns and promote loyalty.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Contributed to the hotel's reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Increased employee performance through effective supervision and training.
  • Regularly monitored employees' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Conducted nightly audits to ensure financial accuracy, promoting transparency and trust.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Generated and printed daily financial reports to track hotel performance.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

Education

BBA - Accounting

Tarleton State University
Stephenville, TX
05.2026

Bachelor of Arts - English Literature

College of Charleston
Charleston, SC

Bachelor of Computer Science - Computer Science And Programming

Park University
Beaufort, SC

Skills

  • Accounting and bookkeeping
  • Quickbooks
  • Invoice Processing
  • Bank Statement Reconciliation
  • Accounts Payable
  • Payroll Processing
  • Account Reconciliation
  • Financial Reporting
  • Advanced computer skills
  • Data inputting
  • Expense Tracking
  • MS Office expert
  • Record preparation
  • Cash Flow Management
  • Inventory Tracking
  • Bill Payment and Recordkeeping
  • Expense Reports
  • Tax Preparation (in conjunction with CPA)
  • Vendor Management
  • Confidential Document Control
  • Data Analysis

Timeline

Bookkeeper /Account Manager

Brittaney Lee Johnson, LLC
09.2022 - 04.2024

Manager

Brittaney Lee Johnson, LLC
07.2020 - 10.2021

Sales Agent

CW Ford Rentals / North American Tubular Services
03.2006 - 11.2012

Assistant Manager/Housekeeping Supervisor /Night Auditor

Pebble Beach Company
04.2003 - 07.2006

BBA - Accounting

Tarleton State University

Bachelor of Arts - English Literature

College of Charleston

Bachelor of Computer Science - Computer Science And Programming

Park University

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Trish Burt