Summary
Overview
Work History
Education
Skills
Timeline
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Trish Dunn

Phoenixville,PA

Summary

Data-driven Talent Acquisition Manager knowledgeable about full lifecycle of recruiting and adept at working with hiring managers to exact best strategies to meet hiring needs and maintain branding strategies. Effective at navigating changing environments, developing and expanding teams, standardizing processes and getting buy in from the business.

Overview

10
10
years of professional experience

Work History

Global Talent Acquisition Manager

Norstella
06.2020 - Current
  • Led recruitment efforts for global commercial and consulting verticals, overseeing expansion of the team from 2 to 8 members within 3 years.
  • Led a team of 8 direct reports, including one manager and 2 indirect reports.
  • Developed and implemented comprehensive recruitment strategies to attract top talent across various departments.
  • Established efficient processes for candidate sourcing, screening, and selection, resulting in a 30% decrease in time-to-hire.
  • Built strong relationships with leadership teams to gain trust, resulting in reduced external agency spend from $2.1 million to $813,438 for the year 2023.
  • Conducted training sessions for hiring managers to enhance their interview techniques and ensure alignment with company culture and values.
  • Collaborated with department heads to assess staffing needs and devise workforce planning strategies.
  • Acted as a key liaison during 4 mergers and acquisitions, facilitating the integration of new teams and optimizing talent allocation.
  • Developed SOPs for a newly formed global team.
  • Managed headcount budgets for Commercial and Consulting departments and aligned with open requisitions.
  • Developed data-driven strategies to streamline operations, resulting identification of inefficiencies within team workflows and processes.
  • Implemented performance metrics and KPIs to track team progress and identify areas for improvement.
  • Spearheaded the implementation of two Applicant Tracking Systems and one CRM.
  • Implemented The Predictive Index as a hiring tool and acted as a subject matter expert to train team members and hiring managers.
  • Developed recruitment strategy and internship program targeted toward attracting talent from top universities for our consulting teams.
  • Collaborated with HR Business Partners to identify potential areas for internal promotions and at risk employees and created strong candidate pools to minimize burden of turnover.
  • Developed quarterly business reviews for leadership teams to review team metrics, agency spend, successes and areas of improvement.
  • Team maintained time to fill of less than 36 days and hired 350+ candidates in 2023.

Senior Recruiter

London Approach
01.2020 - 04.2020
  • Responsible for recruitment, selection, placement and retention of qualified candidates into both temporary, temp-to-hire and permanent opportunities
  • Develop, manage and maintain relationships with clients and candidates.

*Laid off due to Covid-19.

Recruiting Manager, National Delivery

Cella
01.2018 - 01.2020
  • Responsible for the recruitment, selection, placement and retention of over 250 candidates into both temporary and temp-to-hire opportunities with Enterprise/National clients such as Cigna, T. Rowe Price, Ernst and Young, Walmart, Anthem, Owens Corning and Prudential and PwC
  • Consistently ranked in top 5 and Winner President's Club in 2017, 2018, 2019
  • Oversee full cycle recruitment of permanent, temp to hire and contract roles
  • Develop, manage and maintain relationships with hiring managers, procurement teams, managed service providers (MSPs), recruiting team and account team
  • Work with hiring managers to qualify positions and consult on workforce planning
  • Build long term relationships to maintain pools of top talent, utilizing various recruiting methods to source passive candidates
  • Provide leadership and tactical oversight to the national regional recruiting team for an effective and efficient operation
  • Maintain a solid pulse on industry trends and adapt accordingly
  • Hire, train, develop and coach recruiters and sourcers
  • Responsible for reporting and interpreting data to come up with strategic insights and actionable plans to overcome internal inefficiencies and influence growth
  • Work with marketing team to develop and execute various engagement campaigns and networking events
  • Oversee lifecycle of open positions to manage expectations of talent and managers to maintain a high level of efficiency.

Recruiter

Cella
01.2016 - 01.2018
  • Placed creative, marketing and digital professionals with national and enterprise clients
  • Managed ongoing relationships and placed available talent in freelance, temporary and full-time positions
  • Built and maintained active pools of talent to maintain a fast turnaround for open positions by utilizing various recruiting tools and sourcing techniques
  • Advocated for candidate needs and provided them with direction and support through the lifecycle of their position
  • Assessed resumes and creative portfolios and provided constructive feedback to potential candidates
  • Built relationships with hiring manager to better understand their needs and identify candidates who will have chemistry with their teams
  • Consistently ranked in the top 3 recruiters in the organization
  • Built relationships with hiring managers, talent, MSP contacts and internal sales
  • Brought in an average of $90,000/week in revenue for the organization and an average of 1500 hours a week for contract talent
  • Mentored junior employees
  • Collaborated with Marketing to design various engagement campaigns.

Sales and Recruiting Coordinator

Cella
01.2015 - 01.2016
  • Wrote and posted job descriptions on career websites, newspapers and universities boards
  • Sourced candidates by using databases and social media
  • Evaluated and screened resumes and cover letters
  • Used recruiting tools like tests and assignments to assess candidates' skills
  • Conducted phone, Skype and/or in-person interviews
  • Provided a shortlist of qualified candidates to hiring managers
  • Contacted new employees and prepared onboarding sessions
  • Prepared new hire paperwork ensuring legislation requirements are met
  • Maintained a complete record of interviews and new hires
  • Coordinated and attended job fairs and careers events.

Recruiter

Kaleidoscope Education Solutions
01.2014 - 01.2015
  • Responsible for sourcing and managing school based therapists for cyber school positions throughout the states of AZ, PA and OH, while maintaining compliance within state laws
  • Established and maintained an effective touch system with all clients and therapists to manage the day to day client and therapist interactions and assist account managers with the growth and development of major accounts
  • Responsible for development of Cyber School initiative with 100+ viable candidates and 10 new clients in 3 different states
  • Conduct and manage daily recruiting results and weekly pipeline overviews to ensure effective recruiting techniques, movement on all open orders and completion of billing processes for offices in Bryn Mawr and Phoenix
  • Worked closely with the marketing director to develop, design and execute marketing campaigns that would produce client growth opportunities and increase the database of available therapists and special education teachers
  • Developed templates and management systems for recruiting staff to provide reports for senior level management.

Education

Fashion Merchandising -

Philadelphia University

Skills

Relationship Building

Process Development

Data Driven Decision Making

Recruitment Budget Management

Global Talent Acquisition

Strategic Workforce Planning

Recruitment Software Implementation

Recruitment and Performance metrics analysis

Campus recruiting

Diversity and Inclusion Initiatives

Employer Branding

Team Leadership, Organization and Development

Timeline

Global Talent Acquisition Manager

Norstella
06.2020 - Current

Senior Recruiter

London Approach
01.2020 - 04.2020

Recruiting Manager, National Delivery

Cella
01.2018 - 01.2020

Recruiter

Cella
01.2016 - 01.2018

Sales and Recruiting Coordinator

Cella
01.2015 - 01.2016

Recruiter

Kaleidoscope Education Solutions
01.2014 - 01.2015

Fashion Merchandising -

Philadelphia University
Trish Dunn