Trish Eckelkamp
Washington,MO
Summary
Administrative professional with experience in customer service, human resources, management support, and distribution. Collaborative team player with strong communication, decision-making and time management abilities.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
LMI Aerospace
08.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Patient Coordinator
Beltone Hearing Aid Center
05.2018 - Current
- Scheduling Customers
- Communicated with insurance carriers and customers
- Purchasing and billing
- Customer service
Distribution Support
10.2015 - 05.2018
- Rawlings Sporting Goods
- Maintain database for shipping carrier and codes
- Monitored orders to ensure timely routing, shipping, and on-time deliveries
- Ensured shipments were completed using most economical method
- Outlook, JDE, Showcase
Human Resource Assistant
02.2008 - 10.2015
- Rawlings Sporting Goods
- Communicated policies and information to employees and management
- Conflict management between management/employee, employee/employee, and management/management
- Interviewing, background checks, and drug testing
- Benefit enrollment and HR legal compliance for approximately 200 employees
- Front office management
Medical Assistant
Family Medicine West
06.2006 - 02.2008
- Customer Service
- Scheduling
- Assisted with examination, vitals, and other duties as needed
- Handled prescription communication between doctor and pharmacy
Education
Continued Learning Workshops on Excel, Safety, OSHA -
AS - Medical Assistant
Allied College
2006
Skills
- Organization Skills
- Purchasing
- Office Management
- Customer Service
- Team Player
- Human Resources
- Conflict Management
- Strong Communication
- Time Management
- Fast Learner
- Policy Development
- Staff Training
Additional Information
Member of the Safety Committee
Member of the Events Committee
Student Tutor
Timeline
Administrative Assistant
LMI Aerospace
08.2019 - Current
Patient Coordinator
Beltone Hearing Aid Center
05.2018 - Current
Distribution Support
10.2015 - 05.2018
Human Resource Assistant
02.2008 - 10.2015
Medical Assistant
Family Medicine West
06.2006 - 02.2008
Continued Learning Workshops on Excel, Safety, OSHA -
AS - Medical Assistant
Allied College
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