Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Trish Gomez

Cottonwood,AZ

Summary

Dynamic Operations Manager with NACOG Head Start, skilled in problem-solving and team leadership. Enhanced customer satisfaction through effective communication and empowered staff accountability, resulting in improved performance outcomes. Proven ability to develop community relationships and implement tailored training programs, ensuring compliance and fostering a safe learning environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Manager

NACOG Head Start
10.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.

Practiced Based Coach

NACOG Head Start
08.2020 - 10.2023
  • Create with staff needs assessments, assist staff in goal setting, and identify resources for the purpose of implementing specific teaching practices.
  • Collect and analyze data for the purpose of assessing the professional development needs of Head Start Center staff.
  • Monitor classroom services and evaluate the effectiveness of classroom services.
  • Plan, coordinated and facilitate meetings and trainings to ensure timely and tailored coaching support for each site.

Center Director

NACOG Head Start
08.2008 - 08.2020
  • Developed strong community relationships to support center programs and initiatives.
  • Supervised staff, including goal setting, identifying training needs, and conducting performance evaluations and personnel actions, to ensure compliance with licensing regulations, performance standard, state and federal regulations, and agency policy and procedures.
  • Participate in the selection process for new employees.
  • Oversee building and maintenance issues to ensure smooth center operation and promote a healthy and safe learning environment for children, families and staff.
  • Purchase classroom and office supplies to ensure effective and efficient program options.


Education

Bachelor of Arts - Early Childhood Education

Yavapai
Prescott AZ

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Decision-making
  • Planning and implementation

Certification

  • Certified Pre-K CLASS Observer 10 years

Interests

  • Dancing
  • Horseback Riding
  • I enjoy helping others and giving back to the community
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Avid Reader
  • Gardening
  • Backpacking and Hiking
  • Volunteering
  • Outdoor Recreation

Timeline

Operations Manager

NACOG Head Start
10.2023 - Current

Practiced Based Coach

NACOG Head Start
08.2020 - 10.2023

Center Director

NACOG Head Start
08.2008 - 08.2020

Bachelor of Arts - Early Childhood Education

Yavapai

Similar Profiles

CREATE PROFILE