Heather Mollitor
Jackson,MI
Summary
Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving.
Highly organized [Job Title] with dedication to promoting productivity. Highly familiar with professional shipment processes with [Number] years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant
Melling Tool
08.2025 - 12.2025
- Operated forklifts and pallet jacks to move materials efficiently within warehouse.
- Assisted in inventory management by organizing stock and conducting regular counts.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Collaborated with team members to streamline order fulfillment processes.
- Utilized warehouse management systems for tracking shipments and inventory levels.
- Supported loading and unloading of deliveries, ensuring accurate placement of items.
- Followed safety protocols to minimize risks during material handling operations.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
Senior Food and Beverage Server
Texas Roadhouse
04.2023 - 08.2025
- Delivered exceptional customer service by efficiently managing food and beverage orders.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining areas for optimal guest experiences.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Resolved guest concerns promptly to ensure satisfaction and repeat business.
- Assisted in menu development, incorporating seasonal ingredients for an innovative dining experience.
- Assisted management in planning special events and promotions to attract new clientele.
- Worked closely with bartenders to develop signature cocktails that complemented the food menu offerings.
Senior Food and Beverage Server
Houlihnan's Lee's Summit
02.2021 - 04.2023
- Delivered exceptional customer service by efficiently managing food and beverage orders.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Resolved guest concerns promptly to ensure satisfaction and repeat business.
- Maintained cleanliness and organization of dining areas for optimal guest experiences.
- Addressed customer concerns professionally and promptly, resulting in increased satisfaction ratings.
- Streamlined ordering process for improved efficiency and reduced wait times.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest experience.
- Assisted management in planning special events and promotions to attract new clientele.
- Supported catering services for private events, ensuring personalized attention to clients'' needs while adhering to budget constraints.
Assistant General Manager
Smokehouse BBQ
08.2015 - 01.2021
- Managed daily operations to ensure optimal service delivery and compliance with company standards.
- Developed training programs to enhance team performance and operational efficiency.
- Collaborated with department heads to implement process improvements that increased productivity.
- Conducted performance evaluations for staff, providing constructive feedback to foster growth.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Oversaw inventory management systems, reducing discrepancies and improving stock accuracy.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Education
High School Diploma -
Thomlinson Tech
Jackson, MI06-2006
Skills
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Forklift operation
Timeline
Warehouse Assistant
Melling Tool
08.2025 - 12.2025
Senior Food and Beverage Server
Texas Roadhouse
04.2023 - 08.2025
Senior Food and Beverage Server
Houlihnan's Lee's Summit
02.2021 - 04.2023
Assistant General Manager
Smokehouse BBQ
08.2015 - 01.2021
High School Diploma -
Thomlinson Tech