Trish Jocirin
Plantation,FLORIDA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aquatic Instructor
Crunch Fitness
Tamarac, Florida
03.2024 - Current
- Conducted classes in a safe and fun environment by providing instruction on proper swimming techniques and safety procedures.
- Conducted swim level evaluations to appropriately place students in classes matching their abilities.
- Instructed participants in proper stroke techniques to encourage self-reliant swimming.
- Managed emergency situations quickly and calmly following established safety protocol.
- Handled student situations using logic and mediation skills.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
Overnight Team Leader
Planet Fitness
Tamarac, FL
05.2024 - Current
- Trained team members on proper procedures for handling customer inquiries and resolving issues.
- Developed and implemented processes to ensure efficient workflow during the overnight shift.
- Inspected facilities regularly to ensure that they are clean, organized and secure.
- Responded quickly and efficiently in emergency situations or when incidents arise.
- Enforced safety policies and protocols to ensure a safe working environment for all employees.
- Provided leadership and guidance to staff members while overseeing night shift operations.
- Investigated any discrepancies or irregularities in order processing or payments made by customers.
Team Member
Planet Fitness
Tamarac, FL
11.2023 - Current
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Attended staff meetings to stay updated on company policies and procedures.
- Developed and implemented processes to ensure efficient workflow during the overnight shift.
Lifeguard
Jerry Resnick Aquatic Center
North Lauderdale, FL
06.2023 - Current
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Responded quickly to medical emergencies in the pool area.
Swim Instructor
Aquachamps Swim School
Oakland Park, FL
09.2023 - 10.2023
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
Shift Leader
Jersey Mike's Subs
Plantation, FL
11.2021 - 05.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
Criminal Justice
Broward College
Fort Lauderdale, FLSkills
- Stroke Demonstration
- Equipment Inspection
- Emergency Procedures
- Class Instruction
- Safety Rules Enforcement
- First and CPR Instruction
- Certified Lifeguard
- Injury and Accident Prevention
- Customer Service
Certification
- CPR and AED Certification
Timeline
Overnight Team Leader
Planet Fitness
05.2024 - Current
Aquatic Instructor
Crunch Fitness
03.2024 - Current
Team Member
Planet Fitness
11.2023 - Current
Swim Instructor
Aquachamps Swim School
09.2023 - 10.2023
Lifeguard
Jerry Resnick Aquatic Center
06.2023 - Current
Shift Leader
Jersey Mike's Subs
11.2021 - 05.2023
Criminal Justice
Broward College
- CPR and AED Certification
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