Patricia (Trish) Melton
Dallas,TX
Summary
Personable individual boasting a career involved with administrating policies and procedures, overseeing personnel and getting tasks done on time. A smart Community Manager known for working well with all personalities while promoting a positive outlook for both employees and residents.
Overview
32
32
years of professional experience
Work History
Community Manager
BLC communities
Dallas, TX
01.2023 - Current
- Developed and implemented strategies to increase community engagement.
- Responded to customer inquiries in a timely manner.
- Analyzed user feedback and identified areas of improvement.
- Created content for social media platforms to engage the community.
- Monitored online conversations and provided constructive feedback.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Saved money by operating community within budget.
Community Manager
Jet Pak inc.
Dallas, TX
07.1992 - 01.2023
- Developed and implemented strategies to increase community engagement.
- Responded to customer inquiries in a timely manner.
- Analyzed user feedback and identified areas of improvement.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Education
High School Diploma -
Rockdale High School
Rockdale, TX05-1983
Skills
- Civic Participation Improvement
- Performance Improvement
- Client Needs Assessments
- Social Activity Planning
- Resident Complaint Resolution
- Community Relations Management
- Maintenance And Repair Coordination
- Maintenance Oversight
- Tenant Complaint Resolution
- Project Management
- Facility Inspections
- Equipment Maintenance Coordination
- Contractor Supervision
- Property Maintenance
- Payment Processing
- Money Handling
- Daily Operations Management
Timeline
Community Manager
BLC communities
01.2023 - Current
Community Manager
Jet Pak inc.
07.1992 - 01.2023
High School Diploma -
Rockdale High School