Trish Monday

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.
• Worked closely with other team members to optimize sales strategies and achieve regional goals.

.

• Transcribed data and organized spreadsheets to record pledges, phone calls, and canvassing.
• Collaborated with other organizers on strategy development, improving coordination between regional teams.
• Participated in strategy development and planning to grow organizing program and advance campaigns.
• Generated reports to evaluate program success and make modifications.
• Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.

• Delivery driver for amazon
• Delivered packages 12hrs a day 4x a week
• Loaded vans with 200-300 packages
• Organized loads by stops
• Communicated with dispatch throughout the day
• Delivered packages in a safe and timely manner
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Cared for residents
• Helped residents with their daily needs
• Worked with the kitchen
• Worked as wait staff as well
• Cleaned rooms
• Bathed residents
• Worked with Alzheimer's patients in memory care
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• In home care
• Took care of patients in their homes
• Worked with hospice
• Changed catheters, feeding tubes, colostomy bags etc
• Worked with patients that were bed bound, paralyzed, ALS, MS, etc.
• Would bathe and feed patients
• Cooked their meals , cleaned their homes
• Took my patients shopping and to doctors appointments if needed
• Would usually have 2-3 patients a day that I would tend to in their homes
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Improved patient comfort by providing compassionate and attentive care in their homes.
• Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.

• Used app to get orders for customersshopped and picked up orders and delivered them
• I would work with customers via the app to make sure their needs were met and that they were happy with the service
• Had have good customer service and communication skills every day
• Navigated cities and neighborhoods to deliver the orders
• Always done quickly safely and in a timely manner

• Left job due to pandemic
• In home care
• Took care of patients in their homes
• Worked with hospice
• Changed catheters, feeding tubes, colostomy bags etc
• Worked with patients that were bed bound, paralyzed, ALS, MS, etc.
• Would bathe and feed patients
• Cooked their meals , cleaned their homes
• Took my patients shopping and to doctors appointments if needed
• Would usually have 2-3 patients a day that I would tend to in their homes
• Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.

• Left job because i moved
• In home care
• Took care of patients in their homes
• Worked with hospice
• Changed catheters, feeding tubes, colostomy bags etc
• Worked with patients that were bed bound, paralyzed, ALS, MS, etc.
• Would bathe and feed patients
• Cooked their meals , cleaned their homes
• Took my patients shopping and to doctors appointments if needed
• Would usually have 2-3 patients a day that I would tend to in their homes

• Worked on a college campus
• Cleaned all buildings, gyms, dorms, apartments etc

• Contracted with Ryder logistics to haul freight
• Owned my own semi truck and operated out of my home.Managed my driver and deliveries
• Worked as a dispatcher working with brokers to acquire loads
• It was a 24/7 job
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed day-to-day business operations.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

• Worked for multiple companies through alpine access as at home customer service rep
• Geneolgy
• Com
• At&t
• Verizon etc..

• Worked customer service desk
• Worked in all departments as well
• Ran register all day
• Dealt with customers during my 8hr shift
• Had to have excellent customer service skills working in the largest retail company in the world

• Had my own cleaning business
• Cleaned vacation cabins and homes for local real estate companies
• Also did cleaning for short term rental companies

• Cleaned hotel rooms