Seasoned Executive Assistant offering direct support to C-Level Executives and their teams globally. Excellent communication and customer service skills. Calm and collected under pressure with proactive and positive, approachable demeanor.
Overview
17
17
years of professional experience
Work History
Executive Assistant
LIGHTCAST
03.2024 - Current
Executive Assistant to the CEO and ELT staff and their teams, providing assistance globally
Manage/own and prioritize complex calendars for CEO and other Executives, including scheduling meetings, appointments, and events
Arrange domestic and international travel itineraries, including flights, hotels, transportation, and meals, as well as arranging internal and external customer meetings while abroad
Track, reconcile and submit expense reports and act on behalf of the Executive approving others expense reports
Facilitate communication and develop relationships with internal and external stakeholders, including clients, partners, teams, and BOD members
Primary contact for Executive(s), screening and managing incoming calls, email and messages, as well as responding on their behalf when appropriate
Arrange onsite and virtual events, locally or across the United States, with an emphasis on team building and being acutely aware of time zones for our partners in the UK
Work as POC for Board Meetings and arranging, including board meeting scheduling, prepping of materials and travel
Executive Assistant/HR Generalist
UDACITY
01.2017 - 06.2021
Executive Assistant to Chief People Officer, Chief Financial Officer, and Chief Legal Counsel, as well as provide assistance when needed to other C-Suite Executives, including interim EA for CEO
Manage/own professional calendars, prioritizing inquiries while troubleshooting conflicts and making recommendations to ensure smooth day-to-day engagements, which includes looking around corners to prevent any conflicts for upcoming commitments as well as scheduling meetings with multiple time zones and geographic locations
Plan travel both domestically and internationally, including expense reporting
Review calendar daily to free up calendar and allow more time to concentrate on preparation and/or heads down time
Develop relationships to keep lines of communication open to prevent silos and keep collaborative thought processes going, making a point to be available and approachable
Ensure Executives have appropriate materials and are prepared for meetings (team meetings, interviews, outside commitments)
HR Generalist and Recruiting Coordinator for People Team for various roles throughout the company including Sales, IT, Engineering and Finance
Planning of on and offsite functions, lunches and celebrations, including virtual gatherings
(remote)
Executive Assistant II
AMAZON
09.2014 - 01.2017
Provide executive level assistance to VP's and Directors in HR and the Prime Air program, as well as their teams, providing superb organizational skills, heavy calendar management and ability to meet tight deadlines with a positive and calm demeanor
Able to 'look around corners' for conflicts and anticipate for future planning (including Operational Planning, Talent Reviews, Quarterly Promos, Staff Reviews, etc.)
Experience with the setting up and management of virtual meeting applications (Chime, Zoom, Webex and Google Hangouts and conference calls)
Manage space planning for team across three buildings
Create, manage and prepare expense reports for travel and internal purchasing; prepare/create reports for budget, headcount, future hires and space planning
Create agendas for daily, weekly, bi-weekly and monthly individual and team meetings and anticipate possible topics to cover at the weekly team meetings, as well as tracking 1:1 meeting agendas
Schedule meetings, including highly confidential, both domestic and international, with consideration to those attending in various time zones and ensuring schedules are in sync and proper documents or presentation materials are prepared
Book space/conference rooms both onsite and offsite and schedule catering
Act as a POC for Prime Air staff, as well as Business Partners (HR, Finance, Legal and PR) in answering questions about Amazon or Prime Air
Create and manage team chat rooms and channels (Slack, Chime)
Work across different Amazon organizations with cross-functional groups and collaborate with other EA's
Events team member, planning individual team and org wide morale events
Provide mentoring to new staff and EAs within Prime Air and others within Amazon
Group Administrator/Lead Administrator III
PNNL
10.2009 - 09.2014
Offer executive level administrative support to Manager of Global Security & Technology Group and many other senior-level managers, directors, research scientists and engineers in the Seattle location of a nationwide government lab
Screen Manager's phone calls, mail, and e-mail
Manage complex staff Outlook calendars and arrange foreign/domestic travel arrangements, while following internal and government guidelines
Prepare and complete heavy staff travel, both foreign and domestic, expense reports and budgets for various directorates
Order and distribution of office needs and supplies using the P-Card and B2B purchasing system
HR Generalist duties include acting as the main resource to staff regarding PNNL policies and procedures and general office duties, including annual performance reviews, fiscal year end procedures, new/updated software training and code of conduct
Coordinate onsite functions/meetings for internal and external customers in Seattle and Richland
Executive Assistant
PEMCO MUTUAL INSURANCE COMPANY
10.2007 - 12.2009
Executive Assistant for VP & Chief Marketing Officer, managing complex Outlook calendar, scheduling meetings, coordinating, and arranging travel for Company related responsibilities as well as outside Board appointments/obligations held by CMO
Screen Executive's phone calls, mail, and e-mail
Compose and/or edit correspondence on behalf of the CMO or his team, including the Marketing, Product and Sales departments, while maintaining administrative processes that reduce redundancy, improve accuracy, and achieve organizational objectives
Interact and assist in the preparation for Board of Directors meetings (both Company related and meetings for the outside Board appointments held by CMO)
Record and distribute upper-level management meeting minutes
Successfully coordinate and host numerous internal and external client functions, creating invitations, booking venues and selection of guest speakers
Assist and train other Executive Assistants on Microsoft Office applications, new phone system and other computer related issues
Executive Assistant/HR Generalist
CLARITY SIGNS
12.2007 - 10.2009
Executive Assistant for CEO and President, offering executive level support for owners, management, and all staff, including creation of job descriptions, company manual, various department-based work-flow charts, managing busy calendar and meeting schedule
Build customer relations with new and existing clients, develop new accounts and offering inside sales support
Responsible for permitting all new jobs with the appropriate city or county
Develop vendor relations and assist purchasing manager with various requirements per job specifications
Oversee all office functions including, development of job/filing system for in-house library; all accounting functions (accounts receivable, payable, payroll and collections); purchasing of new phone system and training employees and training others on various software applications (Word, Excel, PowerPoint, Outlook, Corel DRAW and QuickBooks)