Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Trish Rasmus

Dallas,TX

Summary

Accomplished Chief Operating Officer with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

20
20
years of professional experience

Work History

Chief Operating Officer

GenesisCare USA
05.2024 - Current
  • Ensured efficient operations of the entire clinical workforce including direct reports, Dosimetry, Radiation Therapist and Physicist's teams as well as CIO's department.
  • Built and developed annual budget for service revenue of 500MM in FY25.
  • Created and implemented a comprehensive cost savings program that resulted in reducing Corporate expenses from 100MM in FY24 to 60MM in FY25.
  • Participated as part of the leadership team in managing M&A deals, facilitating the sale of 54 centers to 16 different buyers concurrently.
  • Sale price > 120MM
  • Oversaw the program's entirety, including managing regulatory requirements, licenses transfer, employee transition process while executing transition service agreements with IT, RCM and finance.
  • Resulted in an additional 6MM revenue for these services.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
  • Established key performance indicators for each department to track progress towards organizational goals effectively.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

VP, Clinical Services and Operations USA

GenesisCare USA
01.2023 - 05.2024
  • Led a team of 7 direct reports, overseeing the clinical workforce of Dosimetry, Radiation Therapists, and Physicists.
  • Led the enhancement of organizational, operational performance, and clinical service quality at over 300 locations throughout the US.
  • Led strategic initiatives and advocated for best practices across multiple disciplines including Radiation Oncology, Medical Oncology, Urology , Pharmacy , Laboratories ,and Diagnostic imaging.
  • Turnaround Experience: Acquisition by GenesisCare of 21st Century Oncology occurred in May 2020 as they were coming out of Chapter 11
  • This increased GenesisCare’s footprint of 68 Cancer Centers (Australia, Spain and UK) to over 360+ centers globally
  • Several factors lead to the continued poor performance of the US acquisition
  • Business overview Sept 2022: -$41m loss in FY22
  • AP balance ballooned to millions
  • Forecast to end FY23 at similar loss
  • This led to GenesisCare USA filing Chapter 11 in FY23
  • Leadership changes to enact turnaround plan were then initiated, including my promotion into the Senior Leadership team
  • Contributed to turning a company from financial loss to profitability as part of the leadership team.
  • Increased profitability and efficiency of Pharmacy and Lab divisions by focusing on growth initiatives, while also repairing RCM.
  • Successfully executed the closure and sale of 30 de minimis practices, achieving a reduction of over $20MM loss in FY22 within specified timeframes.
  • Managed Pharmacy P&L and implemented growth strategy to double revenue from 40MM to 80MM in FY23
  • Established and led a Medical Billable task force to drive turnaround initiatives in support of our profitability plan.
  • Streamlined operations through the implementation of process and inventory management initiatives, centralized bulk-ordering systems, optimized chair-utilization practices, and enhanced rostering efficiency
  • Delivered short-term cost savings of over $2MM p.a. by implementing Medical Billable initiatives, while enhancing cash flow to facilitate high-cost drug procurement.
  • Implemented demand-based rostering for clinical workforce, optimizing operations and lowering OT expenses by more than $1MM annually.
  • Expanded Internal RT Team by 30% resulting in cost-savings of 1MM in FY23
  • Led build-out of wind-down plan for US business to assist with court-mandated liquidation analysis and lender communication as part of Chapter 11 process
  • This included a detailed operations wind-down plan, as well as the creation of a financial model for each center (300+ centers) to support the plan.

Head of Operational Excellence, USA

GenesisCare USA
07.2020 - 01.2023
  • Successfully formed and managed a team consisting of 7 directors to implement GenesisCare's Operational Excellence and Clinical Excellence programs in the US, resulting in improved Quality, Access, and Efficiency outcomes
  • Increasing my focus on leadership development for two years led to promotions of 4/7 team members, who now hold Senior Director roles in other corporate functions within the business
  • Facilitated operational change and benchmarking efforts by leveraging local data insights
  • Provided regular reports on key operational metrics to the US Leadership Team, effectively tracking and measuring performance for over 120 Radiation Oncology Providers
  • Implemented Continuous Improvement Program to enhance team capabilities and skills. Streamlined patient referral intake process and optimized utilization of linear accelerators through standardized workflows
  • Implemented strategies that decreased operations hours from 13 to 10 while maintaining the same volume of patients treated.
  • Collaborated with Business Intelligence and Operations to establish an operational dashboard for US operations, facilitating alignment of key performance indicators globally
  • Successfully led the implementation of various new platforms aimed at improving patient and staff experience, including in-house developed platforms as well as third-party platforms like Horizon, Planning automation, MIM, and Quickcode
  • Provided regular updates to the US Board on important initiatives

Clinical Operations Specialist

GenesisCare Australia
06.2018 - 06.2020
  • Collaborated with practice, business development, and shared services teams to plan, design, and develop new sites.
  • Oversee the successful completion of multiple new development projects, accumulating a total value of $300MM
  • Established operational KPI targets for new sites and aided Centre Leader/s in achieving them effectively from Day 1.
  • Successfully linked operational excellence initiatives to the acceleration of adoption and added value for patients, carers, and key stakeholders.
  • Coordinated the seamless installation of 5 Exact Trac systems by leading a cross-functional team, ensuring minimal disruption to operations in multiple craft groups and states.

Practice Operations Manager

GenesisCare Australia
10.2016 - 06.2018
  • Successfully oversaw the operations of a multi-disciplinary team spanning two hospital sites within both public and private sectors
  • Developed and executed comprehensive staff engagement strategy in collaboration with HR business partner targeting leadership development, fostering trust and enhancing communication to address cultural challenges
  • Implemented strategic business plans to increase practice revenue from $40MM in FY17 to $60MM in FY18 over a span of 2 years.
  • Created referral engagement plans based on analysis of referral data patterns and trends
  • Developed and executed a comprehensive service differentiation plan offering acupuncture treatment, a lymphatic management clinic, pain-management services, on-site massage therapy, an exercise clinic and survivorship program.
  • Managed relationships with key external and internal stakeholders in the local practice spanning both public and private hospitals on campus.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Radiation Therapist/Certified Medical Dosimetrist

GenesisCare
Sydney
2004.10 - 2016.12

Education

Bachelor of Science (Hons) Therapeutic Radiography -

University of The West of England
Bristol, England
01.2002

Skills

  • Strategy Execution
  • Judgement and Decision Making
  • Stakeholder engagement
  • Operations Management
  • Cross-Functional Teamwork
  • Strategic Planning
  • Process Improvement
  • Executive Leadership
  • Cost savings and reduction
  • Risk Management
  • Financial Management
  • Corporate Communications
  • Business Forecasting
  • Change Management
  • Leadership and People Development
  • Strategic business planning

Timeline

Chief Operating Officer

GenesisCare USA
05.2024 - Current

VP, Clinical Services and Operations USA

GenesisCare USA
01.2023 - 05.2024

Head of Operational Excellence, USA

GenesisCare USA
07.2020 - 01.2023

Clinical Operations Specialist

GenesisCare Australia
06.2018 - 06.2020

Practice Operations Manager

GenesisCare Australia
10.2016 - 06.2018

Radiation Therapist/Certified Medical Dosimetrist

GenesisCare
2004.10 - 2016.12

Bachelor of Science (Hons) Therapeutic Radiography -

University of The West of England

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Trish Rasmus