Trish Richardson
Wytheville
Summary
Dynamic administrative professional with a proven track record at Carilion Clinic, excelling in customer service and leadership. Skilled in Microsoft Office and adept at training new associates, I effectively manage schedules and enhance patient interactions, ensuring operational efficiency and a positive experience for all stakeholders.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrate Associate
Carilion Clinic
12.2020 - Current
- Assist patients by answering the phone, checking patients in and out, scheduling, rescheduling, and cancelling appointment. Send messages for patients.
- Medical records, no show letters, help drop charges, make on call schedule for the office.
- Help drop charges, work registers, handle the deposits and change fund for the office.
- Train new healthcare administrative associates who join our team.
- Microsoft Office proficiency.
Supervisor
Walmart
08.2001 - 01.2011
- Manage several areas in the store.
- Scheduling, leaving orders/directions for staff, following up the next day.
- Managed front end staff (75+ cashiers)
- Managed toy department
- Managed grocery department
- Managed electronic department
- Managed stationary department
- Price changes, inventory, reset merchandise per planograms, take care of signing, displays in the department. Ordering merchandise that is low or out of stock.
Education
Bachelor of Science - Healthcare Administration
Radford University
Radford, VA12-2026
Associate of Science - Adminstration
Wytheville Community College
Wytheville, VA05-2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Decision-making
- Relationship building
- Work Planning and Prioritization
- New hire training
- Data entry
- Order fulfillment
- Inventory management
- Product merchandising
- Record and file management
- Calendar management
- Event coordination
- Loss prevention
- Multitasking and organization
Accomplishments
- Supervised team of 75 staff members.
- 4 star cashier twice while working with Walmart.
- Excellent evaluations
- Several promotions during my time with Walmart including several management positions.
Certification
- Filing certification
- Microsoft Office training
- Associate's in Business Administration
Languages
English
Timeline
Administrate Associate
Carilion Clinic
12.2020 - Current
Supervisor
Walmart
08.2001 - 01.2011
Bachelor of Science - Healthcare Administration
Radford University
Associate of Science - Adminstration
Wytheville Community College