Trish Sims
Brandon,MS
Summary
Branch Manager with proven expertise in risk management and staff development. Achieved consistent account growth and implemented compliance standards to maintain operational integrity. Enhanced team performance and customer satisfaction through effective leadership and strategic planning. Increased branch productivity by optimizing processes and fostering high-performing teams.
Overview
28
28
years of professional experience
Work History
Branch Manager
Republic Finance
Pearl, Mississippi
05.1998 - Current
- Managed daily operations of branch and ensured compliance with company policies.
- Trained and developed staff to improve performance and service standards.
- Analyzed financial reports to inform strategic decision-making for branch growth.
- Implemented risk management strategies to safeguard branch assets and resources.
- Conducted performance evaluations to guide employee development and career progression.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Conducted regular performance reviews for all employees in the branch.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Monitored financial performance of the branch on a monthly basis.
- Planned work schedules to maintain adequate staffing levels.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Designed sales and service strategies to improve revenue and retention.
- Developed strategies to increase customer satisfaction and loyalty.
- Resolved escalated customer complaints in a timely manner.
Education
High School Diploma -
Choctaw Co High School
Butler, AL05-1992
Accounting And Finance
University of West Alabama
Livingston, Alabama, ALSkills
- Risk management
- Customer service
- Employee training
- Sales strategy
- Team leadership
- Compliance management
- Staff development
- Time management
- Problem solving
- Conflict resolution
- Dependable
- Business development
- Work prioritization
- Decision-making
- Critical thinking
References
References available upon request.
Timeline
Branch Manager
Republic Finance
05.1998 - Current
High School Diploma -
Choctaw Co High School
Accounting And Finance
University of West Alabama