Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Trish wester

Fremont,NE
Trish wester

Summary

Dynamic manager with a proven track record at Michels, excelling in team leadership and financial management. Enhanced customer relationships and improved marketing strategies, driving business growth. Skilled in staff development and project management, fostering a motivated workforce while maintaining a safe and organized environment.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

26
years of professional experience

Work History

Michels

Manager
04.2014 - 04.2025

Job overview

  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.

Ross Dress for Less

Manager
10.2010 - 05.2014

Job overview

  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Dollar Store

Key Holder /Assistant Manager
02.1999 - 10.2000

Job overview

  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Successfully drove new product lines to increase annual profits by [Number]%.60%

Education

Texas A&M University
College Station, TX

BBA

University Overview

Skills

  • Marketing
  • Financial management
  • Safety procedures
  • Inventory management
  • Staff development
  • Sales techniques
  • Team leadership
  • Business development
  • Project management
  • Risk management
  • Schedule preparation
  • Business planning
  • Customer relationship management (CRM)
  • Customer service
  • Clear communication
  • Business administration
  • Time management

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Languages

English
Full Professional

Timeline

Manager
Michels
04.2014 - 04.2025
Manager
Ross Dress for Less
10.2010 - 05.2014
Key Holder /Assistant Manager
Dollar Store
02.1999 - 10.2000
Texas A&M University
BBA

Similar Profiles

CREATE PROFILE
Trish wester