Trisha Allen
Napa,CA
Summary
Dedicated patient account representative bringing several years' experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Patient Account Representative
Queen of the Valley Hospital
Napa, CA
10.2024 - Current
- Registering patients accurately
- Running Insurance
- Updating Patients Demographics
- Collecting Co Payments
- Obtain COA & HIPPA signatures
Communications Operator
Queen of the Valley Hospital
Napa, CA
11.2016 - 02.2024
- Answered incoming calls and routed to the appropriate personnel.
- Provided customer service over the telephone, responding to inquiries and requests in a professional manner.
- Processed emergency and non-emergency calls for police, fire, ambulance services, and other municipal departments.
Education
General Education
Solano Community College
Fairfield, CA07-2001
Skills
- HIPAA Compliance
- Data entry proficiency
- Payment Processing
- Team Collaboration
- Communication Skills
Timeline
Patient Account Representative
Queen of the Valley Hospital
10.2024 - Current
Communications Operator
Queen of the Valley Hospital
11.2016 - 02.2024
General Education
Solano Community College
Similar Profiles
Aniya BlytheAniya Blythe
ICU Nurse at Queen of the Valley HospitalICU Nurse at Queen of the Valley Hospital
Samantha AbumallouhSamantha Abumallouh
LVN Student Nurse at Queen of the Valley HospitalLVN Student Nurse at Queen of the Valley Hospital
Veronica MurilloVeronica Murillo
Registered Nurse at Queen of the Valley HospitalRegistered Nurse at Queen of the Valley Hospital
mike Reuschermike Reuscher
Emergency Room Technician at Queen of the Valley HospitalEmergency Room Technician at Queen of the Valley Hospital
Edgar SaldivarEdgar Saldivar
Crew Member at MacdonalsCrew Member at Macdonals