Compassionate and reliable professional with extensive experience in patient care and case management. Demonstrated success in facilitating community outreach and fostering partnerships to improve health outcomes for seniors. Committed to delivering exceptional service and support.
Overview
12
12
years of professional experience
Work History
Community Liaison Officer
Healthcare Plus Seniorcare
05.2018 - Current
Facilitated community outreach programs to enhance awareness of senior healthcare services.
Developed and maintained relationships with local organizations to promote collaboration and resource sharing.
Increased awareness of available resources by creating and distributing informative materials about programs and services offered.
Developed presentations to promote community resources and Healthcare Plus Seniorcare program at local events.
Strengthened community relationships by organizing and hosting regular meetings, workshops, and events.
Senior Master Stylist
Self-employed at Tonsorial Hair Parlour
07.2014 - Current
Delivered personalized styling consultations to enhance client satisfaction and loyalty.
Executed advanced cutting and coloring techniques using industry-leading tools and products.
Managed inventory and supplies, ensuring optimal stock levels for uninterrupted operations.
Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
Colored and treated hair using modern technology.
Established positive working relationships with peers and management through clear communication and teamwork initiatives.
Reviewed websites, blogs, magazines and publications to stay updated on latest hairstyle trends and styling methods.
Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
Developed innovative hair care solutions tailored to diverse client needs and preferences.
Family Home Care Aide
Healthcare Plus Seniorcare, Aurora
09.2018 - 07.2025
Provided compassionate personal care to enhance daily living activities for seniors.
Assisted clients with mobility and transportation to ensure safe movement within community settings.
Collaborated with healthcare professionals to develop tailored care strategies for individual needs.
Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Assisted patients with daily living activities, promoting independence and quality of life.
Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
Enhanced patient comfort by providing attentive and personalized home care services.
Increased family satisfaction by maintaining open communication about patient progress and needs.
Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
Regularly participated in ongoing training sessions which contributed towards staying updated on relevant industry trends leading to improved performance.
Responded promptly during emergency situations following established protocols that ultimately kept the clients safe from harm.
Increased medication and medical terminology knowledge through research and continuing education.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client..
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Improved patients' comfort with massage and application of topical treatments.