TRISHA B. DOUGLAS
Human Resources Manager/ Employee and Labor Relations
Templeton,PA
Overview
32
32
years of professional experience
Work History
Human Resources Executive Support
Veterans Administration
07.2022 - Current
- Provides independent timely, quality consultation an all-Human Resources matters. Conducts technical review of conduct and performance-based actions as a subject matter expert.
- Provides independent, timely consultation on all matters involving Labor Relations. Provides expert level advice and guidance to managers and supervisors in the development of responses to grievances, unfair labor practice complaints, demands to bargain and other labor matters as established by negotiated agreement, policy, and/or law.
- Provides annual quality reviews of program effectiveness and achievement of program goals and objectives.
- Develops methods of measurement that identify program effectiveness and weaknesses; the impact of policy or process changes; and provides accompanying data.
- Ensures national initiatives or changes in laws, policies, or regulations is communicated and implemented in accordance with national or program office deadlines.
- Provides timely guidance to Senior Leadership on all regulatory or policy changes that impact the agency.
- Proactively interface with customers to provide timely, quality, and responsive service.
- Ensures advice is legally, ethically, and morally sound based on Human Resources regulations, policies, procedures, case law, and customer expectations.
- Establishes strong collaborative relationships with working groups applying technical knowledge and/or experience to develop, change, or implement standard processes/practices to meet customer needs.
Employment and Labor Relations Specialist
Veterans Administration
02.2018 - 07.2022
- Provide technical guidance, advice and counseling to management officials and supervisors to address issues with workforce-related conduct and performance.
- Provides consultation on associated program areas, such as reasonable accommodation and leave management.
- Delivers training for management and employees on a variety of employee relations topics.
- Prepare a variety of correspondence on behalf of the agency to address complex employee relations matters including, disciplinary and adverse actions, settlement agreements, and congressional correspondence.
- Advise management officials at all levels of the network, including senior leaders, about appropriate disciplinary or other corrective techniques in response to a range of conduct and performance problems.
- Explain rules and procedures to employees and management to help them understand rights and obligations while maintaining and encouraging objectivity in situations that may be charged with emotion and involve assumptions.
- Conduct extensive analysis to identify obscure or underlying causes of misconduct or poor performance.
- Help managers and supervisors focus on performance management processes, including planning, monitoring, developing, rating, and rewarding performance.
- Advise managers about appropriate disciplinary or other corrective techniques in response to a range of conduct and performance problems; explains rules and procedures to employees and helps them understand their rights and obligations.
- Conduct and advises on ER matters, all proposed adverse actions, coordination and oversight, including OAWP, DAB, AIB, fact findings, grievance examiner, state licensure reviews, suitability, Drug Free Workplace, Workplace Violence Prevention Program, and third-party hearing representation.
- Offer technical guidance, information and assistance to management and senior leadership officials on sensitive, serious, and controversial labor relations issues regarding employees in a wide variety of administrative and clinical occupations with substantial differences in working conditions, entitlement, and occupational practices and policies.
- Provide technical and consultative guidance, including actions of a disciplinary or adverse nature, grievances, demands to bargain, impasse proceedings, local bargaining, unfair labor practices, performance management and recognition, employee counseling, appeals, complaints, drug testing and related functions.
- Researches and interprets legal and regulatory program guidance, including case law, United States Code, Code of Federal Regulations, and VA Handbooks and Directives.
- Represent management at arbitrations and in situations involving proceedings before other third-parties, as appropriate.
Director, Human Resources
County of Clarion
08.2012 - Current
- Responsibilities include directing and coordinating all personnel functions for the County. Advises and assists the Commissioners and elected officials on personnel issues. Monitors all personnel policies and transactions are in compliance with applicable employment laws and regulations ensuring that changes in employment laws, regulations, and court decisions that impact the County’s personnel functions are communicated to department heads.
- Directs County’s recruitment and retention efforts.
- Recommends and drafts changes in personnel policies for Commissioners.
- Supervises bi-weekly payroll process.
- Administers the Clarion County Employee Retirement plan, including the maintenance, updating and reporting of individual accounts of past and present employees, provides information to employees an members of retirement board regarding the County.
- Pension Plan and processes all individual account requests.
- Communicates effectively with contracted administrators of the retirement fund, including actuaries, custodians, and investment managers.
- Provides and oversees managerial and supervisory training on personnel issues.
- Oversees mediation and resolution of employee grievances, Civil Service appeals, and legal actions.
- Serves as County advocate in collective bargaining negotiations. Assists with contract administration, implementation, and enforcement.
- Develops and signs notification, suspension, and termination letters.
- Monitors Family Medical Leave Program.
- County advocate for workers compensation and unemployment compensation and Benefits.
- County benefits administrator for medical, dental, vision and life insurance benefits.
- Conducts investigations into charges of employee misconduct.
- Monitors FSLA exempt/non-exempt status of employees.
- Monitors EEO compliance and reporting.
- Provides oversight of the County’s Safety Committee in regard to training and insurance compliance.
Superintendent, Manpower Analysis
United States Air Force
12.1992 - 06.2005
- Responsible for providing manpower and organization management services for Logistics Group Support Staff and six squadrons totaling 1,502 authorizations.
- Advised Logistics Group and subordinate commanders on the most effective use of manpower resources, coordinated authorization change requests and evaluated changes to organization requirements.
- Employed industrial engineering, operational audit and computer techniques to facilitate workload measurement and process improvement in the development of Air Force Manpower Standards.
- Conducted the Wing Performance Management Program, facilitated Mission Essential Task List (METL) development and METLs performance reporting.
- Performed A-76 competitive sourcing and privatization studies.
- Reviewed, validated, and implemented manpower actions to add, change, convert, delete, or realign manpower authorizations based on functional and unit inputs.
- Accomplished resources validation and program management using Air Force and command manpower standards.
- Supported and validated Program Objective Memorandum submissions through support of command corporate group structure.
- Supervised and directed the planning, staffing, and quality control of Air Force Manpower Standards.
- Conducted interviews, with supervisors and employees to obtain information about organization missions, functions, and work processes.
- Organized and led study teams. Prepared and presented briefing to command leadership.
- Coordinated with manpower and functional leadership to resolve manpower study issues.
- Provided management consultant services. Conducted and administered symposiums, workshops, and conferences; interpreted organizational surveys; analyzed organizational climates; and provides client feedback.
Timeline
Human Resources Executive Support
Veterans Administration
07.2022 - Current
Employment and Labor Relations Specialist
Veterans Administration
02.2018 - 07.2022
Director, Human Resources
County of Clarion
08.2012 - Current
Superintendent, Manpower Analysis
United States Air Force
12.1992 - 06.2005
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