Trisha Boyd
Suisun,CA
Summary
Experienced Wine Sales Representative with over ten years in the wine industry. Proven ability to build and maintain strong relationships with clients, drive sales growth and provide excellent customer service. Adept at wine tastings, product knowledge, and account management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wine Sales Representative/Wine Club Coordinator
Adair Family Wines
10.2024 - Current
- Manage multiple wine club email inboxes and phones
- Give personalized recommendations to club members when customizing their allocations
- Outbound sales via phone, text and email to generate revenue
- Assist with customers reservations
- Respond to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Maintain up to date knowledge on all current releases and library wines
- Maintain up to date knowledge on all events happening at the different estates.
Wine Sales Representative
Vintage Wine Estates
03.2016 - 10.2024
- Manage direct-to-consumer sales for multiple wineries, providing tailored recommendations to meet customer preferences
- Manage a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company
- Make outbound sales calls and emails to consumers and wine club members to drive engagement and sales
- Assist wine club managers in updating wine club accounts to ensure accurate and efficient service
- Provide exceptional customer service by promptly addressing concerns or inquiries from clients
- Developed strong rapport with customers to foster loyalty
- Assist clients with reservations and local recommendations
- Manage incoming inquiries from customers in a timely manner
Wine Sales Representative
Wine Direct
10.2013 - 03.2016
- Listened to customer needs to enhance satisfaction
- Developed strong rapport with customers and created positive impression of business
- Attended tasting events to increase brand knowledge
- Trained new sales representatives, resulting in more efficient team performance and improved customer service
- Participated in weekly in-house sales meetings and tastings
- Handled direct-to-consumer sales for boutique and luxury wineries
- Made 100+ outbound sales calls daily to consumers and club members to increase revenue for clients
Education
High School Diploma -
Napa High
Skills
- Brand Promotion
- Customer service excellence
- Wine product knowledge and sales techniques
- Client relationship management
- Sales and Promotions
- Relationship Building
- Strong Communication and Interpersonal Skills
- Meeting & Exceeding Sales Goals
- Negotiation skills
- Wine Direct
- Vin 65 & Coresense proficiency
- Tock
- Red Chirp
Accomplishments
Consistency meeting and exceeding annual sales goal with an average of $700,000 in revenue.
Certification
TIPS Certification
Timeline
Wine Sales Representative/Wine Club Coordinator
Adair Family Wines
10.2024 - Current
Wine Sales Representative
Vintage Wine Estates
03.2016 - 10.2024
Wine Sales Representative
Wine Direct
10.2013 - 03.2016
High School Diploma -
Napa High
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