Trisha Brown

• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Created Estimates & Invoices
• Service Writing-Set up New & Existing customers for their golf carts to be serviced.
• Received & posted payments from Customers & Vendors.
• Administered all of the Golf Cart Rentals, including the Estimates, Invoices, Payments, Paperwork, checking in all rental carts before they leave the lot & upon return.
• Detailed all Sold Golf Carts before delivery to customers.
• Received incoming calls and dispatched calls.
• Scheduled deliveries & pick ups.

Ultimate Gutter Guard had a small showroom inside the Summerville Wal-Mart. Iw was my job to approach potential customers as they walked by and sell them the products and the company. If customer was interested I would then, schedule an appointment for a Sales Representative to do an in home demonstration about the companies products.

• Improved call efficiency by effectively routing and managing incoming calls for a busy office environment.
• Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.
• Maintained accurate records of all calls, ensuring timely follow-ups and resolution of issues.
• Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

• Increased New Construction Sales
• Generated 5-10 New Leads per month
• Built personal relationships with Custom Home Builders and Homeowners
• Presented products to customers and at Trade Shows
• Provided exceptional customer service & customer support

• Responsible for New Construction & Remodeling Sales
• Generated 10+ Leads per month
• Consistently met or surpassed quotas of 10+ Sales per month
• Built personal relationships with Builders, Remodelers, Architects
• Handles all prospective customer correspondence, including calls, emails, SMS, Quotes, and Invoices
• Presented New & Current products to Customers
• Handled take-offs from Blue Prints
• Provided Customer Support & Service

• Expanded customer base through cold calling, networking, and relationship building.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
• Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.