Trisha Bullis
Chapel Hill,TN
Summary
Detail-oriented Client Service Associate with exceptional organizational skills and a proven ability to engage effectively with diverse customer profiles. Recognized for delivering high-quality service and fostering positive client relationships. Aiming to leverage dedication and work ethic in a dynamic environment where contributions are valued and rewarded.
Overview
16
16
years of professional experience
Work History
Office Manager
Beechcroft Automotive
Spring Hill, TN
01.2020 - 10.2024
- Answered customer phone calls and addressed inquiries efficiently.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Delegated work to staff, setting priorities and goals.
- Coordinated job scheduling to optimize workflow and productivity.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Estimated costs of vehicle repair.
- Provided estimates of repair costs to customers and discussed options with them.
- Scheduled appointments for vehicle service and repairs as requested by customers.
- Managed the ordering process for car parts from our suppliers.
Deli Clerk
Publix Grocery Store
Franklin, TN
02.2017 - 10.2017
- Prepared all food orders according to customer specifications.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Offered suggestions for additional items that would complement customer's order selections.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Adhered to health regulations regarding food handling and sanitation standards.
To-Go Server
Chuy's Tex-Mex Restaurant
Franklin, TN
04.2009 - 01.2017
- Maintained safe food handling practices to prevent germ spread.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Inspected food preparation areas to ensure cleanliness and proper functioning of equipment.
- Processed payments accurately and efficiently using POS system.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Organized and tracked to-go orders while maintaining accuracy.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
Education
High School Diploma -
Fred J Page High School
Franklin, TN05-2011
Skills
- Bookkeeping
- Billing
- Staff hiring
- Vendor engagement
- Credit and collections
- Inventory control
- Payroll processing
- Supply management
- Scheduling and calendar management
- Order accuracy
- Point of sale systems
- Sanitation standards
- Cleanliness
- Food handling
- Phone etiquette
- Efficient packaging
- Personal hygiene
Getting back into the work force
- I have been a stay at home mom ever since I had my first son in 2017 and my second son in 2021, and I am just wanting to get back to work so that I can be a provider to my family.
Timeline
Office Manager
Beechcroft Automotive
01.2020 - 10.2024
Deli Clerk
Publix Grocery Store
02.2017 - 10.2017
To-Go Server
Chuy's Tex-Mex Restaurant
04.2009 - 01.2017
High School Diploma -
Fred J Page High School
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