Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Butcher

Dixon,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Chief Human Resources Officer

JB's High Voltage
05.2023 - Current
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
  • Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
  • Conducted check-ins with employees to assess workplace health and personnel engagement.
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Administrative Assistant

JB's High Voltage
11.2020 - 05.2023
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Project Coordinator

Evergreen Fire And Security
10.2018 - 11.2020
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Created job files for each project and maintained current data in each file.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Responded to requests for information on materials to inquiring parties.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Photocopied, distributed and emailed documents to project managers.
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Wrote technical narratives to document processes and design changes.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Analyzed project performance data to identify areas of improvement.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Administrative Assistant

Oral Health Specialists
05.2015 - 10.2018
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Assisted with organizing, documenting, retaining patient charting and clinical studies.
  • Assisted in organizing, planning, and overseeing study groups.

Treatment Coordinator/Office Manager

Kid's Choice Dental
10.2011 - 05.2015
  • Laid out potential payment plans for patients.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Explained treatment choices to patients and helped determine best options.
  • Conducted interviews with patients to discuss health history, objectives and concerns.
  • Prepared schedules for office and hospital general anesthesia to boost care access.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Member Service Officer/Loan Officer

Community First Credit Union
09.2010 - 09.2011
  • Maintained customer records by updating account information.
  • Prepared monthly, daily and weekly statistical reports.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Processed Loan requests (Mortgage/Personal/Auto Loans)

Branch Manager

Mile Post Credit Union
07.2000 - 08.2009
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Examined customer loan applications for loan approvals and denials.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Complied with established internal controls and policies.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Utilized financial software to prepare consolidated financial statements.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Education

Human Resources Certification - Human Resources Management

UC Davis
Davis
02.2024

High School Diploma -

Federal Way High School
Federal Way, WA
06.1997

Skills

  • Leadership Development
  • Strategic Planning
  • Employee Engagement
  • Compliance Management
  • Employment Law
  • Benefits Administration
  • Talent Management
  • HR Policies and Procedures
  • Organizational Culture
  • Performance Evaluation
  • Background Checks
  • Management Support
  • Compensation and Benefits
  • Hiring and Onboarding
  • Records Management
  • Payroll Management
  • Human Resources Operations

Timeline

Chief Human Resources Officer

JB's High Voltage
05.2023 - Current

Administrative Assistant

JB's High Voltage
11.2020 - 05.2023

Project Coordinator

Evergreen Fire And Security
10.2018 - 11.2020

Administrative Assistant

Oral Health Specialists
05.2015 - 10.2018

Treatment Coordinator/Office Manager

Kid's Choice Dental
10.2011 - 05.2015

Member Service Officer/Loan Officer

Community First Credit Union
09.2010 - 09.2011

Branch Manager

Mile Post Credit Union
07.2000 - 08.2009

Human Resources Certification - Human Resources Management

UC Davis

High School Diploma -

Federal Way High School

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Trisha Butcher