Trisha Callella

• Leading UX strategy, UX design, and UX research, with applied Agile and Scrum methodologies, on digital transformation and change management projects in the national health sector.
• Functional Roles: Lead UX Specialist, Lead Digital Experience Strategist, UX and Product Researcher, Content Strategist (strategy, research, human-centered design, usability studies, feasibility studies) Relevant Industry-valued certifications: * UX Design with Interaction Design Specialty - Nielsen Norman Group * Artificial Intelligence Expert - Booz Allen * Artificial Intelligence Practitioner - Booz Allen * Artificial Intelligence Enablement - Booz Allen * Agile Certified Professional - ICAgile * Change Management Professional - Prosci * AI in Public Health - AI Labs
• Created and led digital content strategy, usability studies, user experience (UX) research, quality assurance (QA) audits, data-based information architecture recommendations, user personas, user stories, Call-to-Action (CTA) inventories, competitive analysis processes, site design audits, and accessibility reports ensuring 508 compliance and humancentered design.
• Led the development of processes for auditing digital content and providing recommendations for continuous improvement.
• Created 72 unique high-quality deliverables for clients and presented them in client-facing discussions
• Generated unique recommendations related to accessibility, content, UX, UI, interaction design, visual design, brand guidelines, and development needs
• Collaborated in writing government RFPs and RFIs for business development
• Collaborated across teams to support the creation of an RFI training series for the Health sector
• Created governance documents, templates for replicability of site audits, and trainings
• Developed and led user research and usability studies in person, virtually, and asynchronously
• Trained clients on technology tools in large group and 1:1 environments
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Conducted comprehensive competitor analysis to inform strategic decisions.
• Developed training materials to enhance staff proficiency and productivity.
• Supported business development in the following roles: technical writing, technical editing, compliance alignment, collaborating on responses to RFIs, and writing proposals.

• Mentoring and advising edtech founders, CEOs, and developers as part of the following StartEd programs: Early-Stage Founders & Program Alums, Early-Stage Community Founders & Accelerator Alums, Immersion and Hyperaccelerator.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.

Merging systems thinking, strategic planning, creativity, data-driven experience design, human-centered organizational leadership, change management, technology, psychology, data analytics, web3 & generative AI.

Emerging Technologies

Designed and presented customized keynotes and workshops on Generative AI

Created and led hands-on artificial intelligence workshops for school districts, education leaders, and executives

Built an AI Art Gallery Portfolio to share techniques and strategies

Created and led workshops on blockchain and transformative emerging technologies

Design, Development, & Research

Learning experience design (people) & user experience design (products)

Designed & built innovative experiences that explored & applied generative AI in transformative ways

Led product research, user research, & product design and development embedding learning sciences research

Principal Researcher leading UX & product research for edtech companies delivered to the Dept. of Ed.

Example: Lead UX Researcher conducting user research, creating competitive analyses, designing mockups, & embedding DEIA for human-centered redesign of a high-profile global healthcare website under the National Institute of Health.

Leadership & Facilitation

Managing Director/Co-founder, mentor, & advisor for edtech entrepreneurs & accelerators

Delivered keynotes & workshops on generative AI & emerging technologies involving theory + research + application

Orchestrated & facilitated co-design experiences for clients across departments & partners

Led talent transformation & change management across industries

Led system-wide strategic planning & mapping to align vision, mission, values, action steps, progress monitoring, & KPIs/OKRs

Provided strengths-based executive leadership coaching across 4 counties

Designed, built, & managed Escape (Puzzle) Rooms for AirBnB owners

Served as Interim CEO and Interim Principal (interim by design and intent)

Example: Providing thought leadership on the design, development, & implementation of future-focused non-traditional learner-centered experiences & transformational tech integration using an equity-centered systems thinking framework.

Specializations : systems thinking, innovation, data analysis, designing experiences to spark curiosity & empower creativity, fostering org psychological safety, agile methodology, learning experience design + applied learning sciences research, & human-centered leadership

• Co-founder of the Principals Tech Network Advisor planning and leading presentations on technology integration, emerging technologies, and PBL across public school districts
• Co-creator and Planner of the Cotsen STEAM and Empowered Learning Conferences Co-creator/ Producer/Moderator - Learning Experience Design Webinar Series
• Designed, built, & led the Puzzle Rooms (Escape Rooms)
• Organizer and leader of Principals Tech Network Facilitator of monthly roundtable discussions and interactive learning experiences
• Evaluated market trends to identify emerging opportunities and inform strategic decision making.
• Grew the customer base through targeted outreach and networking events.
• Provided strategic direction for learning development, resulting in high-quality offerings that resonated with clients' needs and preferences.

• Learner-centered faculty for 3 Masters programs Subject Matter Expert (SME) for new Masters in Learning Experience Design and Educational Technology (MSLxDET)
• Research evaluator for Capstones, final research studies, and all courses in the Masters in Education program of the Teachers College
• Expertise in evaluative feedback, personalized learning, online learning, and competency-based education
• Created and led workshops and training for faculty evaluators Created interactive virtual experiences for monthly collaboration team building

• Led the strategy, approach, implementation, and support for partnerships that grew from national to international
• Mentored edtech developers, product designers and engineering teams, accelerator program participants, and entrepreneurs in learner-centered design, development, and iteration
• Led the research and development of the Adult Learner Model emphasizing strategies to support adult learners based on learning sciences research User experience researcher
• Collaborated with entrepreneurs on developing logic models, wireframes, product maps, tagging for algorithmic design, and rapid cycle pilot studies
• Designed, developed, and created online modules for global edtech accelerators to extend the work of the Learner Variability Project into global product design and development through incubators and accelerator programs
• Collaborated with edtech developers to design, develop and improve products to embed evidence-based factors and strategies that meet learners where they are across varied contexts and needs
• Synthesized research findings to provide recommendations and actionable insights for edtech products and educators
• Designed and led customized training on designing and developing based on learning sciences research frameworks for edtech companies, nonprofits, foundations, and organizations
• Collaborated to create the Research-based Design, Learner Variability, and Ethically Designed AI product certifications
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Spearheaded innovative approaches to research and product development

• Recognition by Apple and speaking engagements.
• Presented at conferences at the request of Apple.
• Collaborated with other Apple Distinguished Educators on innovative developments.

• Organizational leadership specializing in change and innovation in curriculum and instruction to maximize personalized learning Talent and capacity building with district leadership, principals, coaches, and teachers
• Created and led a co-design approach to teacher training and schoolwide learner-led project based learning
• Created scalable models of integrated STEM implementation and K-12 coding/programming
• Created and aligned frameworks of learning, vision, and purpose driven strategic learning
• Conducted user experience research, analyzed findings, and created Board Bytes to succinctly share findings and actionable insights
• Created STEAM inspired learning experiences customized for alignment to districtwide book study
• Created and led the Saturday Exploration Academy Created and led Parent STEM Exploration Nights at schools
• Designed professional development for various stakeholder groups Led and implemented and led the 3 year Future Ready plan
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

• Led 0 to 1 product and experience development
• Conducted user experience research for continuous improvement of the curriculum and learning experiences Led special projects nationwide and remotely
• Designed and wrote integrated computer science and robotics curriculum for coding/programming immersion schools across the country
• Trained school districts in the League of Innovative Schools in computer science in grades K-8
• Co-facilitated strategic meetings with Superintendents within the League of Innovative Schools across the United States
• Created, directed, and taught a school for homeschool students that was built on entrepreneurship, STEM, and robotics.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

• Designed and helped build the first STEM + NGSS focused Makerspaces in schools
• Led educational technology integration across all schools K-12 Modeled, trained, coached, and designed integrated STEM curriculum
• Created the scope and sequence for tech tool implementation across K-12 Led district 1:1 iPad and Chromebook implementation focused on pedagogy
• Modeled, coached, facilitated planning meetings, & led innovative staff learning opportunities
• Redesigned the district approach to staff development
• Designed, organized, led, and managed "For Teachers By Teachers" professional development series 3 times a year Previously - STEM Coordinator, EdTech TOSA, & teacher
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

• Designed, coded, and created apps for schools available in the Apple App Store
• Updated, revised, and improved apps for schools
• Presented for Apple at CUE numerous times Led 0 to 1 product development
• Provided detailed documentation on all aspects of application development for easy reference by team members or clients.
• Ensured seamless transition between platforms through thorough compatibility testing and optimization efforts.
• Incorporated user feedback into iterative design process, resulting in more user-friendly applications.

• Published author - 52 teacher resource books and 6 emergent readers
• Researched, designed, wrote, and edited original content
• Editor and manuscript evaluator Led 0 to 1 product development
• Led trainings on learning sciences research
• Participated in conferences and networking events as a representative of the publishing company, establishing connections and providing innovative insight to trends and research needed

• Designed and taught 5 different upper division Master's level courses for the Master's in Reading program
• EDUC 515 - The Reading Process: Theory and Application
• EDUC 514 - Diagnostic Teaching of Reading: Basing Instruction on Diagnosis
• EDUC 514 Lab - Applied Diagnostic Instruction in Reading
• EDUC 510 - Advanced Reading Methodology
• EDUC 417 - Children's Literature
• Customized coursework to students Led the Reading Lab - Master's students implementing what was learned in coursework with students at school sites
• Served as Subject Matter Expert (SME) on Masters degree program redesign
• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.