Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Chapman

Muncie,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Sales Associate

Lois Pearl Boutique
2022.06 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Paraeducator, Special Education

Yorktown Elementary School
2017.08 - 2019.05
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for my student.
  • Promoted self-advocacy skills by teaching my student how to express their needs effectively within the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to an individual student to enable positive learning outcomes.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.

Substitute Teacher, K-5

Yorktown Community Schools
2014.12 - 2017.08
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.

Assistant Apartment Manager

AIMCO
2004.03 - 2008.10
  • Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Day to day office duties including: Word, Excel, and Powerpoint.
  • Help maintain an organized and fun environment for staff members.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Yorktown High School
Yorktown, IN
05.2001

Skills

  • Inventory Control
  • Client Account Management
  • Payment Processing
  • Business Development
  • Customer Needs Assessment

Timeline

Sales Associate

Lois Pearl Boutique
2022.06 - Current

Paraeducator, Special Education

Yorktown Elementary School
2017.08 - 2019.05

Substitute Teacher, K-5

Yorktown Community Schools
2014.12 - 2017.08

Assistant Apartment Manager

AIMCO
2004.03 - 2008.10

High School Diploma -

Yorktown High School
Trisha Chapman