Trisha Chapman
Muncie,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales Associate
Lois Pearl Boutique
06.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Paraeducator, Special Education
Yorktown Elementary School
08.2017 - 05.2019
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for my student.
- Promoted self-advocacy skills by teaching my student how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to an individual student to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
Substitute Teacher, K-5
Yorktown Community Schools
12.2014 - 08.2017
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
- Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
Assistant Apartment Manager
AIMCO
03.2004 - 10.2008
- Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Day to day office duties including: Word, Excel, and Powerpoint.
- Help maintain an organized and fun environment for staff members.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Yorktown High School
Yorktown, IN05.2001
Skills
- Inventory Control
- Client Account Management
- Payment Processing
- Business Development
- Customer Needs Assessment
Timeline
Sales Associate
Lois Pearl Boutique
06.2022 - Current
Paraeducator, Special Education
Yorktown Elementary School
08.2017 - 05.2019
Substitute Teacher, K-5
Yorktown Community Schools
12.2014 - 08.2017
Assistant Apartment Manager
AIMCO
03.2004 - 10.2008
High School Diploma -
Yorktown High School
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