Trisha Clarke
Hixson,TN
Summary
Unit Coordinator with 8 years of human service experience and strong leadership skills to employ trauma-sensitive technique that promote protection, support and empowerment. Maintains compassionate environment and service delivery approach to improve functioning and reduce trauma symptoms. Strong knowledge of general counseling methods, crisis interventions skills, community resources and cultural differences to foster effective treatment solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Unit Coordinator II
CHI Memorial Hospital
2022.08 - Current
- Streamlined patient admissions by efficiently managing and organizing medical records for 38 patient unit.
- Enhanced unit efficiency by maintaining up-to-date patient information.
- Boosted communication between healthcare providers with accurate scheduling of patient appointments and procedures.
- Ensured communication of hospital consults.
Registrar Clerk
CHI Memorial Hospital
2020.03 - 2022.06
- Improved patient registration processes by efficiently collecting and verifying required documentation.
- Enhanced patient satisfaction by providing timely, accurate, and courteous service during registration.
- Maintained accuracy in data entry for patient records, ensuring correct information was entered into the hospital database.
- Assisted in reducing wait times for patients through effective communication with other departments and healthcare professionals.
- Contributed to a team-oriented work environment through collaboration with fellow staff members on various tasks and projects.
- Safeguarded patient privacy by adhering to HIPAA regulations while handling sensitive personal information.
- Provided training to new employees on registrar clerk duties and responsibilities, ensuring seamless integration into the team dynamic.
- Handled high volumes of incoming calls professionally, assisting callers with their inquiries or directing them to the appropriate personnel as needed.
Unit Coordinator I
CHI Memorial Hospital
2016.08 - 2020.03
- Streamlined patient admissions by efficiently managing and organizing medical records.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Boosted communication between healthcare providers with accurate scheduling of patient appointments and procedures.
- Ensured staff adherence to hospital policies through timely dissemination of regulatory updates and guidelines.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Developed strong working relationships with ancillary departments, facilitating timely completion of diagnostic tests and treatments for patients.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
Transcriptionist
Castleberry Communication
2004.01 - 2014.12
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Increased client satisfaction by providing timely and accurate transcriptions for various industries.
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Streamlined workflow by efficiently managing multiple projects simultaneously while meeting deadlines.
- Optimized transcription process by utilizing advanced software tools, resulting in increased productivity.
- Contributed to the company's growth by consistently delivering top-notch transcriptions that met or exceeded client expectations.
Education
Bachelors In Business Administration - Business Administration And Management
State University of New York
Utica, NY05.1998
Associates - Accounting
Mohawk Valley Community College
Utica, NY05.1996
Skills
- Scheduling Management
- EMR Updating
- Paperwork Processing
- New Admissions
- Appointment Scheduling
- Supply Inventory
- Medical Terminology
- Progress Monitoring
- Critical thinking abilities
- Supply Restocking
- Decision-Making
- Epic Systems
- Professional Demeanor
- Heartsaver First Aid
- Organizational Skills
- Basic Life Support for Health Care Providers (BLS)
- Attention to Detail
- Excellent Communication
- Software Knowledge
Certification
BLS certification
Languages
Spanish
Elementary
Timeline
Unit Coordinator II
CHI Memorial Hospital
2022.08 - Current
Registrar Clerk
CHI Memorial Hospital
2020.03 - 2022.06
Unit Coordinator I
CHI Memorial Hospital
2016.08 - 2020.03
Transcriptionist
Castleberry Communication
2004.01 - 2014.12
Bachelors In Business Administration - Business Administration And Management
State University of New York
Associates - Accounting
Mohawk Valley Community College
BLS certification
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