Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Cline

Winfield,WV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Estimator

G C A I
Winfield, WV
12.2003 - Current
  • Evaluated different repair methodologies to create collision estimates for damages.
  • Proficient in use of CCC estimating software
  • Assisted customers in understanding their insurance coverage options.
  • Documented findings in a written report with photos to be used for insurance claims.
  • Conducted final quality control check of vehicles prior to customer delivery.
  • Reviewed factual information to determine costs to repair applicable damages.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Adhered to DRP insurance procedures and rates applicable to estimates.
  • Maintained accurate records of all completed estimates and invoices.
  • Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
  • Attended training sessions related to auto collision repair techniques and estimating software programs.
  • Coordinated with outside vendors to ensure timely delivery of parts and materials.
  • Negotiated repair costs with insurance companies.
  • Maintained current knowledge of industry trends in order to provide accurate estimates.
  • Scheduled appointments for vehicle inspection at facility.
  • Calculated cost estimates for repair or replacement of vehicle parts.
  • Performed administrative tasks such as filing paperwork, preparing documents, as needed.
  • Ensured that all safety protocols were followed while inspecting vehicles.
  • Verified accuracy of parts pricing from suppliers and vendors.
  • Advised customers on the best course of action based on their budget constraints.
  • Ordered necessary supplies and materials needed for repairs on vehicles.
  • Compiled data from various sources such as customer information, work orders, photographs, into an estimate form or database system.
  • Provided customer service by responding to inquiries regarding repairs and estimates.
  • Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
  • Prepared estimates used by management for planning, budgeting and scheduling work.
  • Developed and updated cost estimates by documenting relevant information into jobs in internal database.
  • Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
  • Conferred with staff and management to coordinate business operations.
  • Prepared estimates to use in vendor or subcontractor selection.
  • Assisted with month-end closing activities as needed.
  • Maintained accounts payable files and records in an organized manner.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Entered data into accounting system to maintain accurate financial records.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Handled high-volume invoice processing with minimal supervision.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Managed vendor relationships through prompt communication of payment information.
  • Assisted with preparing journal entries related to accounts payable transactions.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.

EFT Accountant

C A M C Federal Credit Union
Charleston, WV
01.2001 - 12.2003
  • Prepared monthly reports detailing all activity relating to electronic funds transfers.
  • Assisted customers with setting up direct deposit services through their bank accounts.
  • Assisted in the development of EFT procedures and processes.
  • Investigated issues related to incorrect or incomplete EFT payments and transfers.
  • Provided technical support to customers during the setup of their online banking accounts.
  • Executed internal control procedures to ensure proper authorization of transactions.
  • Performed daily reconciliation of EFT transactions for accuracy and completeness.
  • Resolved customer inquiries regarding EFT payments and transfers.
  • Identified opportunities to improve existing workflow processes related to EFT operations.
  • Created reports on EFT payments, deposits, and transfers for management review.
  • Analyzed customer accounts to identify payment discrepancies.
  • Generated ACH files for processing by financial institutions.
  • Maintained accurate records of all incoming and outgoing EFT transactions.
  • Monitored incoming payments from customers via credit card, debit card, or e-check processing applications.
  • Interfaced with external banks to resolve any discrepancies in data transmission.
  • Processed wire transfers in accordance with established policies and procedures.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Reconciled or entered report discrepancies found in financial records.
  • Monitored loans and accounts payable to confirm payments are current.
  • Compiled current budget data from estimated revenues, expenses and prior budgets.

Mortgage Accountant

City Mortgage Services
Cross Lanes, WV
06.1997 - 01.2001
  • Developed and maintained accurate records of all loan activities including disbursements, advances, repayments, adjustments and cancellations.
  • Calculated interest on mortgage loans, reconciled accounts, and prepared monthly statements for clients.
  • Maintained up-to-date knowledge of federal regulations concerning mortgage banking operations.
  • Generated periodic reports detailing the status of outstanding mortgages in the portfolio.
  • Reconciled bank statements against daily transactions within the accounting system.
  • Identified potential areas where process improvements could be made in order to increase efficiency within the department.
  • Ensured compliance with applicable laws governing consumer lending practices.

Education

Bachelor of Science - Finance

West Virginia State University
Institute, WV
05-1997

Skills

  • Presentation Development
  • Project Planning
  • Estimate Preparation
  • Cost Reporting
  • Vendor Relationships
  • Effective Communication
  • Goal Setting
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Attention to Detail
  • Written Communication
  • Decision-Making
  • Analytical Thinking
  • Time Management
  • Reliability
  • Multitasking
  • Customer Relationship Management

Timeline

Estimator

G C A I
12.2003 - Current

EFT Accountant

C A M C Federal Credit Union
01.2001 - 12.2003

Mortgage Accountant

City Mortgage Services
06.1997 - 01.2001

Bachelor of Science - Finance

West Virginia State University

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Trisha Cline