
Dedicated candidate seeking Administrative role to maximize 10+ years of management and quality assurance expertise, complemented by exceptional organizational skills and proven ability to collaborate effectively with diverse teams.
Explained county policies to patients and representatives while verifying information for billing forms.
Established payment plans for patients based on their medical share of costs already determined.
Performed financial eligibility screenings and managed data entry in IBHIS for over 1,750 clients across multiple care types.
Reviewed daily bed utilization by assessing client payer sources to determine eligibility and assign rates via IBHIS.
Generated reports for inpatient charges while overseeing client transfers to other treatment programs.
Conducted major studies on patient financial services to innovate workflows and enhance operational efficiency.
Worked collaboratively with other hospital services and County departments to streamline operations.
Contributed to policy development, budget planning, and revenue goal establishment with administration.
Delivered comprehensive clerical support to Mobile Triage Team and Specialized Foster Care programs while coordinating with County staff.
Gathered caller information to efficiently route inquiries to designated team members.
Acted as secretary for District Chief, crafting meeting agendas and handling timekeeping responsibilities.
Proofread routine and non-routine documents, including performance evaluations for District Chief's approval.
Recorded and filed documents in both digital and physical formats, ensuring proper data management practices.
Arranged meetings, training sessions, and conferences, confirming logistics such as facilities and transportation.
Oversaw inventory management of office supplies through tracking processes and special ordering requests.
Maintained petty cash records accurately alongside program-specific tracking logs.
Processed claims and insurance billing through manual and computerized methods.
Billed insurance companies utilizing correct CPT/ICD-10 codes through Electronic Data Interchange.
Supervised, trained staff on medical coding, policies, and updated financial information.
Assisted in employee relations by generating offer letters, processing status changes, and managing terminations.
Conducted pre-employment background checks to support recruitment processes.
Maintained up-to-date personnel files and responded to inquiries regarding employee records.
Coordinated HR training sessions while providing guidance on personnel rules.
Organized office supply procurement and maintained inventory for efficient operations.
10-key and general computer skills
A/R, A/P, & Payroll
Administration of medication
Adult and Pediatric First Aid/ CPR/ AED Certified
Appointments / Scheduling
Assist doctor/staff with procedures
Audits
Back Office
Busy phones/PBX
Charting / Filing/ Medi-soft /EMR/Intergy software
Collect fees/co-pays
Collection of Specimens, Cultures, U/As,
CPT/ICD-9 coding
DME Ordering /insurance billing
Front Office/Management
General Ledger
General office skills
Insurance billing (manual and computerized)
Insurance eligibility /verification/billing/claims
MAS90
MS Office 2010 Suite (Word, Excel, Power point, Access, Outlook)
Operate other standard office equipment
Pre-op and Post-op Care
Prior Authorization (Meds/DME)
Pull and prepare charts
Transcribing Speed typing software program