Accomplished Broker Associate at Brokers Guild, LLC, with a proven track record of exceeding through expert negotiation, transaction management, and property valuation. Demonstrates ability to foster teamwork and collaboration, enhancing brokerage reputation by securing high rates of referrals and repeat business. Founded Team Pay It Forward in 2018 with a resolve to pour back into the community at every closing. Skilled in risk mitigation, contributing to significant professional growth and client satisfaction.
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Overview
22
22
years of professional experience
1
1
Certification
Work History
Broker Associate
Brokers Guild, LLC
01.2017 - Current
Evaluated property values using comparative market analysis techniques to advise clients on pricing strategies.
Kept current on industry trends, attending conferences and participating in professional development opportunities to better serve clients.
Developed successful marketing brochures in close collaboration with creative team.
Coordinated property staging and upkeep to promote quick sales.
Advised clients on risk management strategies, helping them make informed decisions about their investments.
Mentored junior brokers, sharing industry expertise and best practices for career growth and development.
Enhanced brokerage reputation by consistently meeting and exceeding sales targets.
Successfully closed challenging deals by employing creative problem-solving skills during negotiations.
Built strong relationships with clients, resulting in a high rate of referrals and repeat business.
Collaborated with legal teams to ensure compliance with all regulatory requirements during transactions.
Assisted first-time homebuyers in navigating the complexities of purchasing property.
Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
Arranged for inspections and surveys of sold properties.
Recorded supporting documentation for phone calls and written correspondence.
Completed training programs to remain updated and further develop proficiency of important industry information.
Banquet Captain
The Ritz-Carlton Hotel Company
11.2002 - 01.2017
Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
Maintained clear communication channels between all departments involved in each banquet event, contributing to successful event outcomes.
Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
Oversaw timeliness and quality of food delivery at high-volume events.
Collaborated with culinary teams to design customized menus, meeting the specific needs of clients and guests.
Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
Streamlined setup processes to optimize room turnover times between events, enhancing customer satisfaction.
Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Conducted post-event follow-ups and gathered client feedback which helped refine operational procedures based on valuable insights.
Implemented inventory control procedures for banquet equipment and supplies, reducing waste and associated costs.
Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
Improved team efficiency with comprehensive pre-event briefings and debriefings.
Maintained meticulous event records, ensuring accurate billing and inventory management.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Education
No Degree - General Studies
Colorado State University
Fort Collins, CO
Skills
Negotiation expertise
Property valuation
Marketing and advertising
Teamwork and collaboration
Started teampayitforwardorg
Problem-solving abilities
Risk mitigation
Documentation expertise
Accomplishments
Earned prestigious 5 Star of the Year Award - The Ritz-Carlton, Bachelor Gulch.
Supervised teams of 1-30 staff members.
Proud to have founded Team Pay It Forward in 2018 to make sure every Real Estate successful transaction led to giving back to others. Impactful for clients as they were directly involved.
Collaborated with team of 10 to identify areas that daily tasks could be simplified and more produ.
Certification
License FA 100072189 Associate Level Real Estate Broker; Colorado.
Interests
Volunteer Travel [Spent 3 months in India and 3 months in South Africa volunteering]
Social Dancing to Big Band Swing Music; Lindy Hop, Charleston, and Blues
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Volunteering for community initiatives to give back to local communities and make a positive impact
Documenting and sharing travel experiences
Adventure Travel
I enjoy cooking for friends and family gatherings
Timeline
Broker Associate
Brokers Guild, LLC
01.2017 - Current
Banquet Captain
The Ritz-Carlton Hotel Company
11.2002 - 01.2017
License FA 100072189 Associate Level Real Estate Broker; Colorado.
No Degree - General Studies
Colorado State University
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