Summary
Overview
Work History
Education
Skills
TECHNICAL TOOLS
Timeline
Generic

Trisha Engwall

Tinley Park,Illinois

Summary

Experienced with sales management, focusing on team leadership and customer relations. Utilizes strategic planning to drive sales growth and enhance client satisfaction. Track record of effective communication and problem-solving abilities to achieve consistent results.

Overview

3
3
years of professional experience

Work History

Inside Sales/Assistant Account Manager

GHX Industrial LLC
06.2025 - Current
  • Managed customer inquiries and provided product information to enhance sales support.
  • Coordinated order processing and ensured timely fulfillment of client requests.
  • Developed and maintained relationships with key accounts to drive customer satisfaction.
  • Assisted in preparing sales reports, tracking performance metrics, and identifying trends.

Part Time Sales Associate/Manager on Duty/Key Holder

The Vitamin Shoppe
05.2024 - Current
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted healthy lifestyle choices with engaging workshops, presentations, and community events.

Inside Sales/Customer Service/Administrative Assistant

US Cylinder Gas
04.2024 - 05.2025
  • Developed strong relationships with key clients, leading to increased loyalty and repeat business over time.
  • Expedited order processing and delivery schedules, ensuring timely delivery of products and services.
  • Managed high-volume calls, emails, and chat queries to provide prompt assistance to customers.
  • Purchasing, forecasting and expediting purchase orders
  • Collaborated with cross-functional teams to resolve complex customer concerns and provide comprehensive solutions.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Key Holder/Manager on Duty/Sales Lead Keyholder

GNC Live Well
04.2023 - 05.2024
  • Supervised daily operations, ensuring adherence to company policies and standards.
  • Managed inventory levels, coordinating restocking efforts to meet customer demand efficiently.
  • Implemented visual merchandising strategies to enhance product visibility and drive sales growth.
  • Assisted customers with product inquiries and provided recommendations.
  • Maintained accurate cash drawer, ensuring compliance with cash handling policies.

Inside Sales/Customer Service Support Specialist

Bimba Manufacturing
10.2022 - 12.2024
  • Collaborated with team members to ensure consistent quality in customer interactions.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
  • Managed multiple communication channels simultaneously, including phone, email, and live chat support systems.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.

Account Assistant

Aero Rubber Company
07.2022 - 10.2022
  • Documented sales, customer interactions and concerns and generated update reports for senior management.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Answered customers' questions regarding products, prices, and availability.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Education

Associate of Arts -

Ray College of Design
Chicago

Skills

  • Customer engagement
  • Salesforce proficiency
  • Order management
  • National account management
  • Price quote preparation
  • CRM software
  • Vendor relationship management
  • KPI tracking

TECHNICAL TOOLS

  • Technical Tools: JD Edwards, Microsoft Office Suite, Microsoft SharePoint, Oracle, Salesforce.
  • Proficiencies: Procurement, pricing, order entry, data entry, ERP systems, communication skills, phone etiquette.
  • Specialized Expertise: Process improvement, manufacturing operations, freight coordination, EDI systems

Timeline

Inside Sales/Assistant Account Manager

GHX Industrial LLC
06.2025 - Current

Part Time Sales Associate/Manager on Duty/Key Holder

The Vitamin Shoppe
05.2024 - Current

Inside Sales/Customer Service/Administrative Assistant

US Cylinder Gas
04.2024 - 05.2025

Key Holder/Manager on Duty/Sales Lead Keyholder

GNC Live Well
04.2023 - 05.2024

Inside Sales/Customer Service Support Specialist

Bimba Manufacturing
10.2022 - 12.2024

Account Assistant

Aero Rubber Company
07.2022 - 10.2022

Associate of Arts -

Ray College of Design

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