Successfully enrolled 23 students total in the first month.
Assisted 10+ low-income families in signing up for program upon school approval.
Managed program paperwork & child records to comply with requirements & licensing.
Responsible for opening & closing site with entrusted keys given by program supervisor & following minimal instruction with no needed supervision daily.
Handled confidential & sensitive information of students & kept in designated files.
Crisis Counselor (Volunteer)
Crisis Text Line
06.2023 - 10.2023
Helped 26 individuals in crisis who texted Crisis Text Line
Applied active listening, empathy, & collaborative problem-solving skills to individuals in crisis on one platform
Evaluated risks toward clients by gathering information & conducting assessments
Built safety plans to lower overall risk of crisis & intervened in specific manners outlined by procedures
Provided comprehensive case management services that included creating safety plans, conducting rescue plans with supervisor, & providing helpful resources to low-risk individuals on the platform.
Gymnastics Coach and Floor Manager
Royal Gymnastics
03.2019 - 06.2022
Incorporated positive coaching to 80+ kids total per week in 12 scheduled classes
Developed lesson plans & routines for individual students to meet personal goals and abilities.
Collaborated with coaches, students, & administrators to run a high-quality program & trained new coaches.
Assisted front desk with new enrollments, attendance records, transactions, phone calls & provided customer service
English Professor's Assistant
San Joaquin Delta College
04.2020 - 11.2021
Built & maintained professional relationships with students & faculty members.
Utilized qualified skills assisting professor in grading over 300+ students' assignments, essays, & tests remotely per semester.
Monitored student progress to identify weaknesses & provide recommendations for improvement.
Documented completed assignments on Canvas and Excel to maintain full class & student records.
Collaborated with professor bi-weekly & served as point of contact for students through Canvas & email.