Trisha Frederickson
Montebello,CA
Summary
Results-driven professional with expertise in optimizing order fulfillment and ensuring safety compliance. Proven ability to resolve customer issues and enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Contractor
Instacart
Montebello, CA
01.2024 - Current
- Optimized order fulfillment processes to enhance efficiency and reduce delivery times.
- Coordinated with clients to resolve issues related to order discrepancies and customer service.
- Implemented strategies to improve route optimization for timely deliveries.
- Ensured compliance with safety regulations during all operational activities.
- Consulted with customers to assess needs and propose optimal solutions.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
After School Site Director
SPARK Academy Corp.
Monterey Park, CA
08.2019 - 2023
- Collaborated with staff to foster a positive school culture and community engagement.
- Coordinated after-school activities, promoting student participation and growth opportunities.
- Led staff meetings to discuss goals, share best practices, and address challenges collaboratively.
- Collaborated with other educators to create interdisciplinary lesson plans that connected various subjects for a more holistic learning experience.
- Oversaw daily operations, ensuring smooth functioning of the school site across departments and grade levels.
- Enhanced student engagement by implementing innovative teaching methods and strategies.
- Promoted a culture of continuous improvement by encouraging staff collaboration and professional development opportunities.
- Increased parent involvement in school activities by organizing regular communication channels and meetings.
- Addressed any disciplinary issues promptly, promoting a safe and respectful environment conducive to learning.
- Developed a positive learning environment, fostering strong relationships with students, staff, and parents.
- Improved overall student performance by consistently tracking progress and providing individualized support.
- Implemented data-driven decision-making processes to identify areas of improvement within the school curriculum.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Developed and implemented academic programs to enhance student engagement and learning outcomes.
After-School Program Leader
SPARK Academy Corp.
Monterey Park, CA
02.2016 - 07.2019
- Facilitated engaging educational activities promoting social interaction and skill development.
- Assisted in designing curriculum aligned with developmental goals for students.
- Implemented safety protocols ensuring a secure environment for all participants during programs.
- Developed creative problem-solving strategies to manage diverse classroom dynamics efficiently.
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Supervised up to 24 students during outdoor exercise periods, monitoring group, and individual safety.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Implemented student safety measures across program to minimize accidents.
- Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
- Utilized creative problem-solving skills when faced with unexpected challenges or obstacles during program implementation.
- Addressed diverse learning needs by adapting lesson plans to accommodate different learning styles and abilities.
Education
Associate of Science - Early Childhood Education
Rio Hondo College
Whittier, CA05-2000
Skills
- Workload management
- Safety compliance
- Customer retention strategies
- Time management
- Attention to detail
- Critical thinking
- Customer support
- Problem-solving
- Task prioritization
Accomplishments
- Supervised team of 12 staff members.
- Collaborated with team of 3 in the development of Summer Camps, Winter Camp and Spring Camps.
- Worked with 3 other staff members to organize professional development trainings for over 40 staff members.
- Oversaw a site with 115 students
Certification
CPR & Fist Aid Certified
Mandated Reporter Certified
Food Handlers Card
Timeline
Independent Contractor
Instacart
01.2024 - Current
After School Site Director
SPARK Academy Corp.
08.2019 - 2023
After-School Program Leader
SPARK Academy Corp.
02.2016 - 07.2019
Associate of Science - Early Childhood Education
Rio Hondo College