Summary
Overview
Work History
Education
Skills
Timeline
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Trisha Furtado

Laurel,MD

Summary

Dynamic professional with extensive experience as a House Manager/Nanny for high profile attorney, excelling in emotional support/reliability and exceptional organization/house upkeep. Proven ability to manage household operations and maintain confidentiality while ensuring a nurturing environment for children. Tech-savvy and fluent in English, Portuguese, and Spanish, fostering effective communication to diverse demographics. Willing to relocate for the desired role.

Overview

14
14
years of professional experience

Work History

House Manager/Private Nanny

Dionna Maria Lewis Esq.
Washington, DC
09.2022 - Current
  • Providing exceptional, individualized care to the two children and their mother.
  • Driving children to and from school, doctors appointments, and cheer practice. (Using my personal or family car.)
  • Overnight care and support.
  • Out-of-state travel with the family.
  • All of the household laundry.
  • Closet/dresser organization and switching out seasonal clothing.
  • Garage organization.
  • General upkeep of bedrooms, shared living spaces, and playroom.
  • General upkeep of the kitchen including dishes, trash, putting away groceries, pantry organization, cleaning surfaces, sweeping the floor, and arranging/maintaining flower arrangements.
  • Watering the front yard and general upkeep.
  • Assembling furniture, fixing lose bolts and screws, changing light bulbs, etc.
  • Providing emotional support and security to the children and mother.
  • Organize household inventory, tracking supplies and package deliveries.
  • Managing daily household operations and family schedules for a high-profile attorney.
  • Maintaining confidentiality while handling personal matters for the employer's family.
  • Establishing standards for cleanliness, hygiene, and orderliness throughout the house.
  • Monitoring service provider performance to ensure quality of services delivered. (housekeepers, carpet cleaners, task rabbits).

HR Coordinator & Interim Assistant to CEO

Family & Nursing Care
Silver Spring, MD
09.2019 - 08.2021
  • Assisting Director of Caregiver Services in caregiver credential management, administers rewards programs, and provides support during orientation/IBM.
  • Credentials management for independent contractor caregivers & FNC's Select caregivers
  • Maintaining active caregiver rosters to ensure accurate reporting
  • Managing rewards program for independent contractor caregivers & Select caregivers via
    Snappy Gifts
  • Sending out documents as requested by Client Services Department to ensure facilities have all documents and certifications needed to for a caregiver to provide care
  • Assisting with Orientation and IBM
  • Sending gifts and cards for caregiver milestones
  • Other various administrative tasks such as running reports on MatiCare, setting up and calling caregivers for training, editing marketing materials for caregivers
  • Proving interim support to the CEO for an extended period of over a year.
  • Transcribing CEO voice mails to drafts his emails.
  • Creating the CEO's End of the Year PowerPoint Presentation.
  • Assisting the CEO with any other personal or in-office requests/tasks.

Caregiver

Home Helpers
Silver Spring, MD
05.2019 - 03.2020
  • Assisting clients with ADLs (activities of daily living): bathing, grooming, dressing, toileting, etc.
  • Basic food preparation and housekeeping for the client.
  • General health monitoring/care: following the care plan, administering medication, and keeping a detailed record of substances administered and any health changes or differences.
  • Companionship and establishing a good rapport with the client and family members.

Teacher

Kid's Adventures
Takoma Park, MD
09.2014 - 08.2019
  • Providing stellar care for children ages 1-11 in the school and day-care setting.
  • Coordinating and facilitating clubs and activities for the children, such as arts and crafts, and group games.
  • Establishing rapport with the children and their parents to ensure that the children are getting the most comprehensive and loving care possible.
  • Providing tutoring for the children as needed.
  • Ability to transport children in the company van and mini bus.

Maintenance Supervisor

Highland View Academy
Hagerstown, MD
08.2011 - 06.2014
  • Responsible for managing a team of housekeepers for upkeep of an educational facility.
  • Coordinating and scheduling staff.
  • Inspected facilities and identified areas needing repair or improvement regularly.
  • Maintained inventory of tools, parts, and supplies for efficient operations.
  • Trained staff on proper equipment usage and safety protocols consistently.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.

Education

Bachelor of Arts -

Washington Adventist University
Takoma Park, MD
05-2019

High School Diploma -

Highland View Academy
Hagerstown, MD
06-2014

Skills

  • CPR & First Aid certified
  • Systems proficiency in: Microsoft Word, Excel, PowerPoint Presentation, MatrixCare,
    Snappy Gifts
  • Fluently speaks English, Portuguese, and Spanish
  • Studied abroad in Spain, 2017 - 2018 academic year
  • DELE Spanish Competency certification level B2
  • Emotional support
  • Confidentiality maintenance
  • Effective communication
  • Problem solving
  • Exceptional organization
  • Housekeeping
  • Cleaning proficiency
  • Pet care (I have a dog and a cat, as I love animals)
  • Can-do attitude
  • Professional demeanor
  • Conflict resolution
  • Reliability

Timeline

House Manager/Private Nanny

Dionna Maria Lewis Esq.
09.2022 - Current

HR Coordinator & Interim Assistant to CEO

Family & Nursing Care
09.2019 - 08.2021

Caregiver

Home Helpers
05.2019 - 03.2020

Teacher

Kid's Adventures
09.2014 - 08.2019

Maintenance Supervisor

Highland View Academy
08.2011 - 06.2014

Bachelor of Arts -

Washington Adventist University

High School Diploma -

Highland View Academy

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Trisha Furtado