Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Trisha Green

Canastota,United States

Summary

Customer service professional with 10 years’ experience working with the public. Strong leadership skills, communication skills, and problem-solving skills to be able to complete and deliver projects on time. Dedicated worker, and the willingness to learn any skill needed to fully excel within the work place.

Overview

12
12
years of professional experience

Work History

Staffing Coordinator

The Grand, Chittenango, New York
04.2024 - Current
  • In charge of staffing of all nurses in the facility and performance monitoring
  • Also, in charge of interviewing for multiple positions in the building and bringing on new employees
  • In charge of placing people on orientation, and making sure all units are properly staffed
  • Also, a payroll rep for the nursing staff
  • Monitoring daily clock in/out for all employees, documenting all job status changes with the correct paperwork
  • Maintaining payroll by collecting, calculating, and entering the correct data needed
  • Approving all timecards at the end of the pay period

Financial Counselor

Oneida Healthcare
10.2023 - 04.2024
  • Managing the ability to apply financial assistance applications in a timely manner, and correctly accounts to meet the income guidelines
  • Meeting with patients when needed
  • Included with my title, is a cashier title also
  • I am currently trained in Meditech - BAR analysis
  • I manage 835 remits and how to pull in and accurately post them to patient accounts
  • Working with excel to create spreadsheets to be able to log all payments coming in and out of our system electronically
  • Working daily with insurance companies to submit claims and process them out based on medical payments

Assistant Store Manager

Dunkin
03.2022 - 10.2023
  • Coordinating, monitoring and reporting on daily operations for the store
  • Responsible for recruiting, training and supervising the team
  • Managing schedules, monitoring and maintaining suitable store inventory levels
  • Handling major cash throughout the store and daily large bank transactions
  • Managing payroll processes and systems, tax compliance and timekeeping, for a store overhead of 30 people

Crew Member

Dunkin Donuts
01.2019 - 03.2022
  • Customer Service Skills used daily, and to be on front line of duty at work
  • Use of a POS system
  • Basic cash handling skills
  • Ensuring food is properly cooked and fully up to NYS guidelines
  • Ensuring presentation of all items is correct
  • Duties of opening and closing the store

Housekeeper

Microtel Inn & Suites
06.2019 - 01.2020
  • Basic housekeeping skills, such as redesigning the rooms to ensure all guests have a clean stay
  • Laundry room attendant included in skills, ensuring all machines are properly maintained and if needed to be recalibrated fully trained to take care of issues
  • Weekend morning breakfast attendant, working on front line with guests to ensure everything is fully stocked and served how it is needed

Bartender

Vernon Downs Casino & Racetrack
04.2018 - 03.2019
  • Hands on customer service
  • Having to work in an ever-growing faced paced environment
  • Fast cash handling skills
  • Basic use of POS system
  • Having to work in all different work conditions based on weather

Sandwich Artist

Subway
10.2017 - 04.2018
  • Customer service skills, in a hands-on environment
  • Trained to fully operate the store open to close hours and being the one on store site at majority of times
  • Running POS system and completing computer tasks
  • Helping create training plans and ensure new employees were fully trained
  • Major cash handling such as large cash drops

Crew Member

McDonalds
11.2012 - 04.2018
  • Started as basic front of house skills due to NYS Labor Laws, only able to use POS system
  • Once reached the age of 16 was legally about to work back of house with the grill line
  • Learning the basics of a truck order, and putting away the order when it arrived
  • Working between multiple locations within the district based on labor needs for the company
  • Worked side by side store manager while training new employees, quality checks on orders, and watching over the cash handling

Education

High School - General

Canastota CSD
Canastota, New York, United States
07.2014

Skills

  • Time Management
  • Communication
  • Dedication
  • Scheduling
  • Problem Solving
  • Payroll Specialist
  • Interviewing techniques
  • Strong Organization
  • New Hire Orientation

Personal Information

Title: Customer Service Specialist/Accts payable

Timeline

Staffing Coordinator

The Grand, Chittenango, New York
04.2024 - Current

Financial Counselor

Oneida Healthcare
10.2023 - 04.2024

Assistant Store Manager

Dunkin
03.2022 - 10.2023

Housekeeper

Microtel Inn & Suites
06.2019 - 01.2020

Crew Member

Dunkin Donuts
01.2019 - 03.2022

Bartender

Vernon Downs Casino & Racetrack
04.2018 - 03.2019

Sandwich Artist

Subway
10.2017 - 04.2018

Crew Member

McDonalds
11.2012 - 04.2018

High School - General

Canastota CSD

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Trisha Green