Clinical nurse liaison with over 17 years of experience in pediatric care and patient management. Skilled in care coordination and teamwork, contributing to improved patient safety and satisfaction through comprehensive assessments and education.
Overview
9
9
years of professional experience
Work History
Clinical Nurse Liaison
Medical Facilities Of America
Roanoke, VA
09.2015 - 01.2019
Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
Conducted assessments to identify patient needs and assist in the development of care.
Collaborated with interdisciplinary teams to ensure comprehensive patient management strategies.
Educated patients and families on treatment options and post-discharge care requirements.
Collaborated with physicians and case managers to determine optimal care settings for each patient based on clinical needs and insurance coverage.
Pediatric Home Health Nurse
Private Duty
Dallas, NC
08.2009 - 10.2016
Administered medications and treatments according to physician protocols for pediatric patients.
Monitored vital signs and health status, documenting changes accurately in patient records.
Educated families on care techniques, medication administration, and health management strategies.
Managed child in their home environment as well as each specialist involved within their multidisciplinary team.
Nurse Clinical Liaison
Sava Senior Care
Atlanta, GA
08.2013 - 09.2015
Facilitated communication between healthcare providers and families to ensure patient transitions.
Educated families on available services and resources to enhance patient quality of life.
Served as a resource for nursing staff seeking guidance on complex clinical issues or needing assistance with navigating interdisciplinary collaboration efforts.
Analyzed data on patient outcomes to refine care strategies and support organizational goals for quality improvement.
Created programs to meet patient needs as well as the needs our current hospitals/Doctors offices had.
Clinical Nurse Liaison
CaroMont Health
Gastonia, NC
08.2011 - 07.2013
Conducted assessments to identify patient needs and develop tailored plans for admission.
Monitored patient progress and adjusted plans based on evolving health status.
Implemented quality improvement initiatives to enhance service delivery and patient satisfaction.
Assisted in training new staff on clinical protocols and best practices for patient engagement.
Built an ongoing relationship and communication amongst our hospital systems.
Managed all admissions for this 77 beds within this facility with appropriate admissions.
Education
Associate of Science - Masters in Healthcare Administration
UNCC
Charlotte
05-2028
Associate of Science - Nursing Diploma
Gaston College Nursing
Lincolnton, NC
08-2009
Associate of Science - General Education
Gaston College
Dallas, NC
12-2002
Skills
Patient safety
Clinical documentation
Clinical assessment
Care coordination
Interdisciplinary collaboration
Patient and family advocacy
First aid certified
Patient advocacy
Insurance coverage verification
Teamwork and collaboration
Team building
Tracheostomy care
Certified in CPR/AED
Timeline
Clinical Nurse Liaison
Medical Facilities Of America
09.2015 - 01.2019
Nurse Clinical Liaison
Sava Senior Care
08.2013 - 09.2015
Clinical Nurse Liaison
CaroMont Health
08.2011 - 07.2013
Pediatric Home Health Nurse
Private Duty
08.2009 - 10.2016
Associate of Science - Masters in Healthcare Administration