Trisha Hicks Teal
Albertville,AL
Summary
Dedicated Medical Office Assistant with expertise in patient scheduling, data entry, and customer service. Committed to enhancing clinic operations through improved workflow and meticulous record management.
Overview
25
25
years of professional experience
Work History
Medical Office Assistant
Lakeside Clinic
09.2001 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic operations.
- Maintained patient records in electronic health record (EHR) system for easy access and compliance.
- Assisted healthcare providers with administrative tasks, improving workflow efficiency and productivity.
- Coordinated with medical staff to streamline patient intake processes, reducing wait times significantly.
- Implemented filing systems that improved document retrieval speed and accuracy across the clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
High School Diploma -
Eufaula High School
EufaulaSkills
- Multitasking and organization
- Computer skills
- Attention to detail
- Medical reception
- Data entry
- Medical terminology
- Managing patient records
- Patient scheduling
- Phone and email etiquette
- Appointment management
- Appointment scheduling
- Patient registration
Timeline
Medical Office Assistant
Lakeside Clinic
09.2001 - Current
High School Diploma -
Eufaula High School